SHAMONICA DAVIS
Coushatta,Louisiana
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical Assistant position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Youth Care Worker
Ware Youth Center
02.2017 - 11.2022
- Maintained a safe and clean environment for the children by adhering to health and safety protocols.
- Improved communication skills among youths by encouraging group discussions and collaborative projects.
- Facilitated conflict resolution among program participants, fostering an atmosphere of mutual respect and understanding within the group setting.
- Completed clear and concise documentation of youth behavior and actions.
- Delivered crisis intervention services when necessary, addressing urgent concerns promptly while maintaining safety for all involved parties.
- Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
- Attended Handle With Care trainings to enhance staff and youth safety during physical intervention.
- Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
- Conducted regular safety checks and maintained facility cleanliness, ensuring a secure and hygienic environment for all program participants.
Direct Support Worker
The Will Of God Ministries Outreach Program
08.2016 - 02.2017
- Conducted regular assessments of clients'' progress, adjusting care plans as needed to promote ongoing improvement.
- Assisted clients with daily living activities, promoting self-sufficiency and personal growth.
- Maintained open lines of communication between team members, ensuring timely updates on client progress or concerns.
- Maintained accurate documentation of client interactions, progress, and incidents for thorough record-keeping purposes.
- Managed medication administration, ensuring proper adherence to prescribed regimens for optimal health outcomes.
- Maintained clean, safe, and well-organized patient environment.
- Assisted disabled clients to support independence and well-being.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Monitored progress and documented patient health status changes to keep care team updated.
- Provided crisis intervention and behavioral support, utilizing de-escalation techniques when necessary.
- Participated in ongoing training programs to stay current on industry trends and best practices for direct support work.
- Developed strong relationships with clients and their families, fostering a supportive environment for success.
- Assisted in meal planning and preparation that catered to specific dietary requirements while promoting healthy eating habits.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Transported clients to medical and dental appointments to provide support.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Cashier
Dollar General
11.2015 - 10.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Secretary
Performance Construction
04.2012 - 07.2013
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
- Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
Education
05/2011 - High School Diploma
Red River High School
Coushatta, LA06/2024 - Medical Assistant
Ayers Career College
Shreveport, LA10.2024
Skills
HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital Sign Monitoring
- EMR / EHR
- Direct Patient Care
- Clinical Documentation
- Patient-focused care
- Data Entry
- Phlebotomy
- CPR
- Phlebotomy Techniques
- Specimen collection and processing
- Patient Assessments
- Maintaining confidentiality
- Appointment Setting
- Trustworthy companion
- Knowledge of EKG rhythm interpretation
- Payment Collection
Timeline
Youth Care Worker
Ware Youth Center
02.2017 - 11.2022
Direct Support Worker
The Will Of God Ministries Outreach Program
08.2016 - 02.2017
Cashier
Dollar General
11.2015 - 10.2016
Secretary
Performance Construction
04.2012 - 07.2013
05/2011 - High School Diploma
Red River High School
06/2024 - Medical Assistant
Ayers Career College
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