Sheila Wolfe
Cantonment
Summary
Dynamic and results-driven Case Manager with extensive experience at 90Works, adept at problem-solving and client advocacy. Successfully developed individualized service plans, enhancing client outcomes through effective care coordination and relationship building. Proven ability to monitor progress and adjust strategies, ensuring optimal support for diverse client needs with more than 25 years of experience working with individuals, families and communities.
Overview
28
28
years of professional experience
Work History
HUDSNAP Case Manager
90Works
10.2024 - Current
- Coordinate client assessments to identify needs and develop individualized service plans.
- Advocate for clients by connecting them with community resources and support services.
- Monitored client progress, adjusting care plans to ensure optimal outcomes.
- Facilitate communication between clients, families, and service providers to enhance collaboration.
- Maintain accurate up-to-date records of clients interactions, assessments, care plans and progress notes.
- Develop educational materials for clients on available resources and self-advocacy techniques
SSG Fox Suicide Prevention Case Manager
90Works
04.2023 - Current
- Provide non-clinical suicide prevention services
- Administer Mental Health Screenings
- Develop and implement comprehensive case management plans to address client needs and goals
- Provide crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Advocate for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Educate clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Participate in Community Outreach
- Monitor ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Link client with to VA and Community Resources
SSVF Case Manager
90Works
04.2023 - 09.2024
- Developed assessments of client needs and create Housing Stability Plan to ensure the stability of household needs.
- Provided client with access to VA, State, and Local benefits, and followed up on services provided.
- Maintained organized and accurate client files, documenting case management activities in accordance with agency guidelines.
- Worked Collaboratively with other programs and services to benefit clients' housing stability, ensuring a comprehensive approach to case management.
- Utilized client engagement and motivational skills to support families in overcoming barriers to housing stability.
Social Services Case Manager I
State of Alabama Department of Human Resources
06.2021 - 03.2023
- Coordinated comprehensive assessments to determine clients' needs and eligibility for services.
- Developed individualized service plans to address clients' specific challenges and goals.
- Monitored client progress and adjusted plans to ensure alignment with evolving needs.
- Collaborated with community organizations to facilitate access to resources and support services.
- Completed and filed petitions and court reports for suspected child abuse or neglect.
- Provided testimony in court on State cases that involved suspected child abuse or neglect.
- Worked On-Call Investigations
- Completed required Homestudies for ongoing safety plans and custody cases in State cases that involved suspected child abuse or neglect.
- Worked closely with Law Enforcement.
TIPS Co-Leader
Marshall County DHR
02.2013 - 08.2020
- Taught Trauma Informed Parenting Strategies to prospective foster/adoptive parents.
- Provided Useful information to aid in Deciding Together if fostering and/or adoption through the State was right for each individual family.
- Worked in Partnership with Lead Instructor.
Family Services Case Aide
Talladega Clay Randolph Child Development Center
01.2014 - 05.2020
- Provided comprehensive support to case managers in client assessments and documentation.
- Coordinated communication between clients and service providers to enhance service delivery.
- Assisted in the development and implementation of individualized care plans for clients.
- Monitored client progress and reported findings to ensure alignment with treatment goals.
- Trained new staff on case management processes and best practices for client interaction.
- Maintained up-to-date client records, ensuring accurate and timely reporting of progress and outcomes.
Substitute Teacher
Etowah County Board Of Education
09.2011 - 01.2014
- Managed classroom behavior using positive reinforcement techniques to ensure a productive learning environment.
- Utilized technology effectively to enhance lesson delivery and student interaction in virtual settings.
- Oversaw classroom activities, ensuring adherence to curriculum standards and educational goals.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Adapted teaching methods and materials to support students with varying educational backgrounds.
- Collaborated with permanent staff to maintain continuity of instruction and uphold school policies.
Family Support Worker
North Alabama Counseling Center
03.1998 - 07.2002
- Provided emotional support to families facing challenges, fostering resilience and coping strategies.
- Coordinated resources and services for families, enhancing access to essential support systems.
- Developed individualized care plans based on family needs, promoting tailored interventions and progress tracking.
- Facilitated workshops and training sessions for parents, improving parenting skills and family dynamics.
- Collaborated with multidisciplinary teams to ensure holistic care for clients, streamlining communication and service delivery.
- Enhanced family stability by providing comprehensive support and resources tailored to individual needs.
- Developed strong rapport with clients, fostering trust necessary for effective intervention.
- Implemented evidence-based interventions designed to reduce risk factors associated with child abuse or neglect.
Education
Bachelor of Science - Sociology
Athens State University
Athens, AL05-2021
Associate of Science - Sociology
Snead State Community College
Boaz08-2019
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Communication
- Organization and multitasking
- Relationship building
- Conflict resolution
- Positive attitude
- Client advocacy
- Care coordination
- Case planning
Timeline
HUDSNAP Case Manager
90Works
10.2024 - Current
SSG Fox Suicide Prevention Case Manager
90Works
04.2023 - Current
SSVF Case Manager
90Works
04.2023 - 09.2024
Social Services Case Manager I
State of Alabama Department of Human Resources
06.2021 - 03.2023
Family Services Case Aide
Talladega Clay Randolph Child Development Center
01.2014 - 05.2020
TIPS Co-Leader
Marshall County DHR
02.2013 - 08.2020
Substitute Teacher
Etowah County Board Of Education
09.2011 - 01.2014
Family Support Worker
North Alabama Counseling Center
03.1998 - 07.2002
Bachelor of Science - Sociology
Athens State University
Associate of Science - Sociology
Snead State Community College
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