Sheila Wright
Newark,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
32
32
years of professional experience
Work History
Cafeteria Worker
Blessed Sacrament School
Newark, OH
09.2015 - 12.2021
- Cleaned and sanitized surfaces, tools and equipment.
- Restocked condiments, beverages and utensils per expected use levels.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Prepared ingredients and recipe components ahead of time.
- Received and stored incoming supplies according to procedures.
- Maximized food safety by consistently following proper food handling procedures and storage guidelines.
- Served food according to temperature, safety and presentation guidelines.
Teacher Helper
St. Francis De Sales Catholic School & Parish Cluster, Spooner
Newark, OH
09.2011 - 06.2014
- Responded to student needs and questions promptly.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
- Supported teacher in monitoring students during lunch periods, recess, and other non-instructional times to maintain safety and orderliness.
- Supported classroom activities, tutoring, and reviewing work.
- Maintained safety and security by overseeing students in recess environments.
- Supported student learning objectives through personalized and small group assistance.
- Supported teacher evaluations by gathering data on student progress through formative assessments.
Bank Teller
Park National Bank
Newark, OH
02.2004 - 09.2004
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
Program Assistant
Farm Service Agency, USDA
Newark, OH
09.2002 - 02.2004
- Assisted with planning and coordinating day-to-day and special program activities.
- Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
- Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
- Supported planning and coordination of Farm Bill program and associated activities.
- Created and updated records and files to maintain document compliance.
- Managed both digital and physical filing systems and retrieved documents as required.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Estimator
Blade Printing
Toledo, OH
09.1989 - 12.2001
- Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
- Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
- Gathered cost and material data for accurate and up-to-date information on material and labor costs.
- Calculated labor hours accurately based on trade-specific productivity rates, leading to more realistic project timelines and work plans.
- Developed strong relationships with suppliers, negotiating favorable prices and terms to lower material costs.
- Reviewed completed projects'' actual costs compared against estimates as part of a continuous improvement process, refining future estimates based on lessons learned.
Education
Not Completed - Communications
Ohio State University
Columbus,OHHigh School Diploma -
McAuley High School
Toledo, OH06.1984
Skills
Customer service experience
Previous experience in various office tasks
Timeline
Cafeteria Worker
Blessed Sacrament School
09.2015 - 12.2021
Teacher Helper
St. Francis De Sales Catholic School & Parish Cluster, Spooner
09.2011 - 06.2014
Bank Teller
Park National Bank
02.2004 - 09.2004
Program Assistant
Farm Service Agency, USDA
09.2002 - 02.2004
Estimator
Blade Printing
09.1989 - 12.2001
Not Completed - Communications
Ohio State University
High School Diploma -
McAuley High School