Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sheila Yissel Tovar Carpabires

Sheila Yissel Tovar Carpabires

Charlotte,NC

Summary

Diligent Quality Manager with 8 years of experience making sure products and services meet internal and external standards. Skilled in market research, project management, and statistical analysis. Organized and analytical with excellent written and verbal communication skills.

Overview

8
8
years of professional experience

Work History

Lead QA

Redlink
01.2018 - 09.2023
  • Company Overview: Bancario
  • Management, monitoring and control of the activities inherent to the area of Entity Homologation, in the HB 3.0 project, planning and execution of the test plan, as well as the different contingency plans, management of the QA team
  • Project managed under the Scrum methodology, achieving symbiosis with traditional testing methodologies
  • Problem Resolution
  • Task Management
  • Resource Management
  • Objective Management
  • Communication/Organization
  • Project Management
  • Management of Jira as Project Manager
  • Management of Octane as a defect manager
  • Manual Testing / Functional Tests
  • Testing Services with Postman/SOAPUI
  • TANDEM reading, Base 24
  • Reading Logs (WINSCP, Database, Splunk, ELK)
  • Tests of Home Banking, Mobile Banking
  • Batch file testing
  • PL/SQL DB
  • Collaborated with development teams to resolve issues and implement improvements, elevating overall product quality.
  • Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.

QA Test Analyst

CINET- ATOS
01.2017 - 09.2018
  • Company Overview: Telecommunications
  • Design, development and execution of test cases.
  • ALM management as a defect manager
  • Functional Tests
  • Bug Tracking
  • Data preparation
  • Document analysis
  • SOAPUI


QA Manual Tester

IBM De Venezuela
01.2016 - 01.2017
  • Company Overview: Banking and Financial Services
  • Design, development and execution of test cases
    Comprehensive testing and certified testing
  • Data search in AS400 in a Quality environment for testing, in accordance with what is required
  • Prepare and discuss the test case matrix with the business personnel in charge of the requirement
  • Collaborate in meeting objectives within the stipulated time
  • Attend meetings with Business and Development teams
  • Keep the incident matrix updated
  • Support business personnel to carry out certified tests of the requirement
  • Banking and financial services

Functional Analyst

IBM De Venezuela
01.2016 - 01.2017
  • Company Overview: Banking and Financial Services
  • Responsible for supporting Banesco's application architect in the preparation of requirements realization documents (DRR's) with the objective of capturing technical decisions related to the implementation and design of transactions that allow an understandable understanding for the Construction Area.
  • Keep the incident matrix and Business Matrix updated
    Responsible for carrying out the analysis and gathering of information on all transactions that are currently in production in Banesco's IVR (Interactive Voice Robot)
  • Collaborate with planned activities, identify possible impediments together with the work team that put the life of the project at risk

Education

Bachelor of Science - System Engineer

University Santa Maria
Caracas - Venezuela
10-2015

Skills

  • Cross-browser testing
  • Regression Testing
  • Test case design
  • Mobile app testing
  • Quality Metrics Analysis
  • Performance Testing
  • Defect management
  • Team Training
  • Problem-solving abilities

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Lead QA

Redlink
01.2018 - 09.2023

QA Test Analyst

CINET- ATOS
01.2017 - 09.2018

QA Manual Tester

IBM De Venezuela
01.2016 - 01.2017

Functional Analyst

IBM De Venezuela
01.2016 - 01.2017

Bachelor of Science - System Engineer

University Santa Maria

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Sheila Yissel Tovar Carpabires