Sheila Zeiders

Manager of Operations

S.S. Zeiderellis, INC

03.2008 - 02.2023

Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
Optimized inventory control procedures to minimize stockouts and excess inventory levels.
Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
Managed daily operations, ensuring smooth workflow and timely completion of tasks.
Oversaw daily operations, ensuring all tasks were completed efficiently and to high standard.
Improved team morale with regular feedback sessions and recognition of outstanding performance.
Improved inventory accuracy with implementation of new tracking system, minimizing losses and write-offs.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Trained and guided team members to maintain high productivity and performance metrics.
Interacted well with customers to build connections and nurture relationships.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Assisted in recruiting, hiring and training of team members.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
Developed and implemented strategies to maximize customer satisfaction.
Developed and maintained relationships with external vendors and suppliers.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Supervised operations staff and kept employees compliant with company policies and procedures.
Managed vendor relationships to secure favorable terms and ensure consistent supply chain.
Streamlined communication between departments, enhancing collaboration and project outcomes.
Developed training programs for new employees, ensuring high level of competence and quick adaptation to their roles.