Reliable Assistant Team Leader with 40 years in retail sales. Trains and encourages members toward advancement using an enthusiastic and supportive attitude. Hardworking professional knowledgeable in all aspects of running a high-end store, including opening and closing procedures, merchandising, and compliance. Strong team leader that builds trust with members to achieve desirable results.
Address customer complaints and resolve complaints. Organize sales floor to meet company demands and push sales. Trains all new managers on store procedures and policies. Complete weekly schedules according to payroll policies. Compliance Officer to ensure company and state policies are being followed and maintained. Train new members to provide outstanding customer service. Place orders to replenish merchandise and keep inventory in control.
Accomplished multiple tasks within established timeframes. Ordered merchandise and built displays to entice sales. Responsible for achieving sales budgets and maintaining inventory levels.
Supervised day to day operations to meet performance, quality and service expectations. Maintained a clean, safe, and organized store environment to enhance customer experience. Developed strong working relationship with members making a positive work environment. Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies. Managed inventory levels to minimize out of stocks while reducing overhead costs.