SHEILA H. FERNANDEZ-GARRETT
Summary
Driven by a proven track record at Linde Advanced Materials Technologies, I excel in machine operation and problem-solving, enhancing safety and efficiency. My expertise spans technical support to quality assurance, underpinned by strong critical thinking and customer relations skills. Achievements include leading safety initiatives and streamlining training programs, significantly improving operational outcomes.
Overview
32
32
years of professional experience
Work History
Production/Manufacturing Operations Technician
Linde Advanced Materials Technologies
06.2017 - Current
- Championed workplace safety initiatives, conducting regular audits of workstations to identify potential hazards and ensure adherence to safety guidelines.
- Provided technical support to team members, resolving equipment issues promptly to minimize downtime and maintain production flow.
- Supported new employee training programs, sharing technical expertise and best practices to foster a high-performing workforce.
- Managed multiple projects simultaneously while maintaining strict attention to detail and prioritizing tasks according to urgency.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
- Managed quality assurance initiatives.
- Read and interpreted schematics, technical documentation and production orders.
Tools Store Parts Clerk
Heartland FPG
12.2016 - 06.2017
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Assisted in the development of training materials for new employees, contributing to their quick integration into the team.
- Developed an effective system for organizing returned parts according to manufacturer guidelines, reducing processing times significantly.
- Organized parts storage and stocked inventory according to established guidelines.
- Maintained a clean and organized workspace, enabling efficient operations and easy access to necessary parts.
- Provided exceptional customer service by answering questions knowledgeably, providing timely updates on orders, and resolving any issues promptly.
- Handled shipping and receiving duties efficiently, ensuring that parts arrived on time and in good condition for customers'' needs.
- Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
- Handled all customer service issues quickly to maintain high satisfaction levels.
Professional Development
03.2016 - 11.2016
Professional development in achieving success in everyday life changing decision making.
Warehouse Operator
Amazon Fulfillment
12.2015 - 05.2016
- Used forklifts and pallet jacks to relocate products.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Maintained accurate inventory records to provide data for use in audits and completion of order requests
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
Direct Support Professional Caregiver
Rescare Homecare
03.2015 - 11.2015
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
- Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Built strong relationships with clients to deliver emotional support and companionship.
Warehouse Operator
Fastenal
04.2014 - 02.2015
- Unpacked and repacked items in different quantities and configurations for shipment.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Helped train new employees in safe practices and warehouse procedures.
Warehouse Operator
Medline Industries, One Medline Place
06.2013 - 07.2014
- Managed the receipt, inspection, storage, retrieval, and dispatch of goods following established protocols consistently throughout tenure as Warehouse Operator.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Assisted in receiving, stocking and distribution of merchandise.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Preventative Medicine NCO
United States Army Reserve
05.1992 - 06.2014
- Mentored junior medical professionals, imparting knowledge of preventive medicine principles and fostering a culture of continuous improvement within the practice.
- Evaluated emerging technologies for potential integration into clinical workflows, enhancing the overall quality of care provided to patients.
- Improved community health outcomes by collaborating with interdisciplinary teams to design evidence-based interventions.
- Regularly updated professional knowledge through participation in continuing education opportunities focused on advancements in preventive medicine research and practice methodologies.
- Conducted thorough epidemiological investigations to identify sources of disease outbreaks and recommend preventative measures.
- Provided expert guidance on occupational health matters, ensuring safe work environments for employees across various industries.
- Reduced disease incidence through the development of targeted public health campaigns and educational materials.
- Developed comprehensive wellness programs that encouraged healthier lifestyle choices among patients and staff members alike.
Education
No Degree - Public Health
American Public University System
Charles Town, WVNo Degree - Biology / Pre-Medicine
Our Lady of Holy Cross College
New Orleans, LANo Degree - Biology / Pre-Medicine
Southern University At New Orleans
New Orleans, LACertification - Industrial Technology
Ivy Tech Community College of Indiana
Indianapolis, INCertification - Preventative Medicine Specialist / Medical Supply
US Army Medical School / Ft Sam Houston
San Antonio, TXSkills
- Machine Operation
- Hydraulic systems
- Assembly procedures
- Electrical Systems
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Customer Relations
- Computer Proficiency
- Paperwork Processing
- Documentation
- Administrative Support
Timeline
Production/Manufacturing Operations Technician
Linde Advanced Materials Technologies
06.2017 - Current
Tools Store Parts Clerk
Heartland FPG
12.2016 - 06.2017
Professional Development
03.2016 - 11.2016
Warehouse Operator
Amazon Fulfillment
12.2015 - 05.2016
Direct Support Professional Caregiver
Rescare Homecare
03.2015 - 11.2015
Warehouse Operator
Fastenal
04.2014 - 02.2015
Warehouse Operator
Medline Industries, One Medline Place
06.2013 - 07.2014
Preventative Medicine NCO
United States Army Reserve
05.1992 - 06.2014
No Degree - Public Health
American Public University System
No Degree - Biology / Pre-Medicine
Our Lady of Holy Cross College
No Degree - Biology / Pre-Medicine
Southern University At New Orleans
Certification - Industrial Technology
Ivy Tech Community College of Indiana
Certification - Preventative Medicine Specialist / Medical Supply
US Army Medical School / Ft Sam Houston
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