Sheila L. Wolfe-White
Jackson,MS
Summary
Highly motivated professional with more than 12 years of experience in customer service and administrative support . Able to work under pressure in an atmosphere for deaf and hard of hearing individuals, and pay close attention to detail in fast-paced, time sensitive environments. Adapt to prioritizing work and completing multiple, concurrent assignments in a timely and professional manner. Skilled in MS Word, Excel, Power Point, Outlook, Time Station, Word Perfect, SEAS, SAM, Magic System, Bookkeeping, and Power School.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Mississippi School for the Deaf
Jackson, MS
01.2004 - 06.2022
- Developed ability to work in fast-paced atmosphere provided daily data entry and editing of students’ records and registration
- Maintained excellent customer relations
- Receiving donations, profits, and depositing funds into accounts
- Maintained monthly personnel timesheets (payroll) and leave requests processes and set them to Human Resources or DFA
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Sorted, opened, and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Answered multi-line phone system, routed calls, delivered messages to staff, and greeted visitors.
File Clerk
Oakley Training School
Raymond, MS
04.1998 - 12.2003
- Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
- Maintained physical and computer-based filing systems.
- Created reports, correspondence, and spreadsheets with Microsoft Office programs.
- Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files.
Education
Bachelor of Science - Business Management – Human Resources
Belhaven University
Jackson, MS08.2022
Skills
- Professional Skills
- Filing/Editing
- Office Procedures
- Telephone Skills
- New Records Creation
- Typing and Word Processing
- File Placement Verification
- File and Records Monitoring
- Scanners and Copiers
- Data Entry Software
- Employee Interviews
- Employee Timesheet Processing
- Time Management
Certification
Minor Accounting
Volunteer Services
Voice of Calvary Youth Program, Jackson, MS (three years services) Forest Hill High School, Jackson, MS (FBLA) Future Business Leaders of America (1 year)
Forest Hill High School, Jackson, MS French Club (1 year)
Timeline
Administrative Assistant
Mississippi School for the Deaf
01.2004 - 06.2022
File Clerk
Oakley Training School
04.1998 - 12.2003
Bachelor of Science - Business Management – Human Resources
Belhaven University
Similar Profiles
Aliza SmithAliza Smith
State Coordinator of Interpreting Services at Mississippi Department Of Rehabilitation ServicesState Coordinator of Interpreting Services at Mississippi Department Of Rehabilitation Services
Kara YatesKara Yates
Fifth Grade English Language Arts Teacher at Forest Municipal School DistrictFifth Grade English Language Arts Teacher at Forest Municipal School District
Tshepang MakatoleTshepang Makatole
Class Assistant for Foundation Phase and TOC Phase at Transoranje School for the DeafClass Assistant for Foundation Phase and TOC Phase at Transoranje School for the Deaf