Sheila Maria Rodriguez De La Vega

A highly experienced Customer Service Representative with 9 years of experience in evaluating account and service histories to identify trends and mitigate future issues. Committed to providing excellent customer service and finding solutions to customer inquiries in a timely manner. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.