Sheila May Gelvezon
West Covina,CA
Summary
Dynamic administrative professional with extensive experience at Solid Hospice Care, Inc., excelling in patient scheduling and record management. Proven ability to enhance workflow efficiency and deliver exceptional customer service. Skilled in documentation accuracy and inventory control, ensuring seamless operations and high-quality support for clinical teams.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Administrative Staff
Solid Hospice Care, Inc.
Glendale, California
02.2025 - 07.2025
- Managed patient scheduling and coordinated appointments for care staff.
- Assisted in maintaining accurate patient records and documentation processes.
- Provided administrative support to clinical teams and front office operations.
- Handled incoming calls and addressed inquiries from patients and families.
- Organized file systems to ensure easy access to patient information.
- Collaborated with team members to improve workflow efficiency in daily tasks.
- Maintained inventory of office supplies and ordered necessary materials regularly.
- Greeted visitors in a professional manner and provided assistance as needed.
- Maintained an up-to-date filing system for all office documents.
- Reviewed and distributed incoming mail and prepared outgoing mail according to established procedures.
- Compiled information for weekly and monthly reports as required by management.
- Managed confidential records such as employee files or customer contracts securely.
- Answered phones, directed calls to appropriate personnel, took messages, responded to inquiries from customers or other departments.
Direct Support Professional
Vagthol's Residential Care, Inc.
Los Angeles, California
07.2023 - 07.2025
- Assisted individuals with daily living activities and personal care needs.
- Implemented individualized care plans tailored to each resident's requirements.
- Monitored resident behavior and reported changes to the supervisory team.
- Facilitated recreational activities that promoted social interaction and engagement.
- Maintained a clean and safe living environment for all residents.
- Documented daily interactions and observations in resident care logs accurately.
- Collaborated with healthcare professionals to coordinate medical appointments and treatments.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
Administrative Staff
Relevant Home Health, LLC
Stanton, California
10.2023 - 01.2025
- Managed patient scheduling and coordinated appointments for care staff.
- Assisted in maintaining accurate patient records and documentation processes.
- Provided administrative support to clinical teams and front office operations.
- Handled incoming calls and addressed inquiries from patients and families.
- Organized file systems to ensure easy access to patient information.
- Collaborated with team members to improve workflow efficiency in daily tasks.
- Maintained inventory of office supplies and ordered necessary materials regularly.
- Greeted visitors in a professional manner and provided assistance as needed.
Direct Support Professional
Adult Basic Learning Environment
Glendale, California
07.2023 - 10.2023
- Assisted individuals with daily living activities and personal care needs.
- Implemented individualized care plans tailored to each resident's requirements.
- Monitored resident behavior and reported changes to the supervisory team.
- Maintained a clean and safe living environment for all residents.
- Documented daily interactions and observations in resident care logs accurately.
Education
Bachelor of Science - Nursing
Iloilo Doctors' College
Iloilo City, Philippines03-2010
Bachelor of Science - Management Accounting
University of San Agustin
Iloilo City, Philippines03-2004
Skills
- Patient scheduling
- Record management
- Office administration
- Documentation accuracy
- Inventory control
- Customer service
- Time management
Certification
- Licensed Nurse (Philippines) 2010
- Basic Life Support
Languages
English
Professional
Tagalog
Native/ Bilingual
Timeline
Administrative Staff
Solid Hospice Care, Inc.
02.2025 - 07.2025
Administrative Staff
Relevant Home Health, LLC
10.2023 - 01.2025
Direct Support Professional
Vagthol's Residential Care, Inc.
07.2023 - 07.2025
Direct Support Professional
Adult Basic Learning Environment
07.2023 - 10.2023
Bachelor of Science - Nursing
Iloilo Doctors' College
Bachelor of Science - Management Accounting
University of San Agustin
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