Sheiline Patterson
Sylmar,CA
Summary
Enthusiastic, quick-learning newly licensed graduate LVN dedicated to providing exceptional patient care with empathy and professionalism. Solid theoretical foundation and strong desire to acquire hands-on experience in diverse clinical environments. Eager to contribute to a supportive team that encourages continuous learning and offers opportunities for skill enhancement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Services Representative Float Team-Full time
UCLA Health
- Ability to communicate professionally and effectively with physicians and staff in a high-volume setting.
- Excellent organizational skills and ability to prioritize assignments.
- Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules.
- Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center.
- Experience in primary care, cardiology, pediatrics, dermatology, gastroenterology, endocrinology, rheumatology, ophthalmology and much more.
Receptionist/ Patient Care Coordinator-Full Time
Oso Home Care
12.2023 - 06.2024
- Assists office staff in locating given patient chart.
- Monitors the timely return of all Patient Consents and resubmits according to policy.
- Provides Receptionist support to Oso Home Care’s personnel.
- Works to develop a positive rapport with all staff members.
Outpatient Renal Coordinator (Full-Time)
Regal Medical Group
10.2022 - 12.2023
- Assists Outpatient Case Manager(s) with arranging services for members, such as home health, DME, physician appointments, specialist appointments, and transportation.
- Follows up with patients to ensure arranged services are received.
- Maintains turnaround time compliance in all aspects of the case management Standards of Operation.
- Insurance verification (Aetna, BlueShield, medical, Medicare, Healthnet, & etc.)
- Initiate authorization requests for outpatient dialysis services
- Data enters authorizations into the system.
- Answer phone queues and process faxes within established standards
- Verify eligibility and benefits
- Analyze hospital daily admission and do research on admission to hospital and notify the proper department for nurse to follow case.
- Assignment assigns to nurses to review case for case management every morning for new patients.
- Analysis kidney creatine levels to determine the CKD stage and if patient crashes to assign to the dialysis placement department to find a dialysis center.
Campus Coordinator (Full Time)
US Colleges
11.2021 - 09.2022
- Audit admission files for loan accuracy.
- Cross trained with Admissions to handle call intake.
- Proctor NHA exams every week.
- Monitor and track CPT license for each student that meets eligibility.
- Cross trained in Admissions to handle transfer calls from call center.
- Give campus tours to prospective students when needed.
- Daily payment batching and bank deposits
- Order state CPT license for eligible students
- Reporting responsibilities to the Director of Education, Director of Admissions and Director of Career Services
- Making 80 outbound calls
- Good skip tracing skills
- Ensure collection goals are met each month to meet goal set by supervisor
Personal Assistant
Voxel Imaging
10.2021 - 09.2022
- Clerical duties: calling, emailing, verification, compliance, scheduling, organizing, Microsoft office, Adobe PDF, Injunctions, Insurance Complaints, etc
- IT Support; Troubleshooting
- Nova Pacs Software; MRI Technologies
MRI Steering Technologist (Per Diem)
Top Imaging
08.2021 - 09.2022
- Ensures that the Technologist Aide/MRI Technologist provide CDs as requested by the patient or referring physician.
- Conducts and documents daily, weekly and monthly QC and ACR testing.
- Guides, monitors, and communicates with Technologist Aide/MRI Technologist during the exam so that they can appropriately communicate with patients, which may take between 30 minutes and up to two hours or more to complete.
- Recognizes and alerts the Technologist Aide/MRI Technologist how to appropriately react to life threatening situations.
- Ensures that the Technologist Aide/MRI Technologist is screening for the safety of patients, staff and visitors who come in contact with the powerful magnetic field of the MRI scanner.
- Provides information regarding procedures to the Technologist Aide/MRI Technologist in order to assist with answering patient questions as completely as possible.
- Ensures that the Technologist Aide/MRI Technologist accurately positions patients and coils on the MRI table according to exam protocol; communicates any changes needed.
MRI Technologist/Medical Receptionist/Scheduler
E-Z Diagnostics
02.2015 - 03.2021
- Help patient complete paperwork
- Making appointments for studies
- Facilitate MRI scans with 40 patients per week.
- Making paper files electronic
- Create medical records for subpoenas
- Communicating with law offices and doctor’s offices
- Cold calling for marketing purposes for the company
- Verifying insurance like HMO/ PPO/ Worker’s compensation with a Kareo System
- Sanitizing the office and distributing mask as needed
Education
Diploma - Vocational Nurse
North West College
Van Nuys, CA06-2025
Associate of Occupational Science - Magnetic Resonance Imaging
West Coast Ultrasound Institute
Beverly Hills, CADiploma - undefined
Herbert Hoover High School
Glendale, CASkills
- Basic patient care and activities of daily living assistance
- Measurement and analysis of vital signs
- Skilled in safe medication administration
- Wound care and dressing change
- Electronic healthcare record documentation
- Specimen collection
- Infection control, and a septic technique
- Interprofessional collaboration
- CPR & fire safety
- Time management and organization
- Critical thinking and problem-solving
- Effective team collaboration and adaptability
Certification
License Vocational Nurse
LNGG
English/Spanish
Clinical rotation
Term 1: Ararat Gardens -Glendale,CA
Term 2: Pasadena Meadows Nursing Center-Pasadena, CA
Term 3: St.Francis Medical Center- Lynwood, CA
Term 4: Glenhaven Skilled Nursing- Glendale, CA
La Community Hospital -Los Angeles, CA
Emanate Health Queen of the Valley Hospital -West Covina,CA
Timeline
Receptionist/ Patient Care Coordinator-Full Time
Oso Home Care
12.2023 - 06.2024
Outpatient Renal Coordinator (Full-Time)
Regal Medical Group
10.2022 - 12.2023
Campus Coordinator (Full Time)
US Colleges
11.2021 - 09.2022
Personal Assistant
Voxel Imaging
10.2021 - 09.2022
MRI Steering Technologist (Per Diem)
Top Imaging
08.2021 - 09.2022
MRI Technologist/Medical Receptionist/Scheduler
E-Z Diagnostics
02.2015 - 03.2021
Patient Services Representative Float Team-Full time
UCLA Health
Associate of Occupational Science - Magnetic Resonance Imaging
West Coast Ultrasound Institute
Diploma - undefined
Herbert Hoover High School
Diploma - Vocational Nurse
North West College
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