Sheillyann Diaz
Valrico,FL
Summary
Motivated and compassionate professional seeking to expand my skills in a dynamic hospital setting, where I can contribute to patient care while continuing to grow through hands-on experience and interdisciplinary collaboration.
Overview
2
2
years of professional experience
Work History
Back of House Director
Chick Fil A
Brandon, USA
10.2023 - Current
- Supervised and led a back-of-house team of 10+ employees, ensuring efficient kitchen operations and adherence to food safety standards during peak hours.
- Managed inventory control, ordering, and waste reduction strategies, resulting in a 15% decrease in food cost over six months.
- Implemented training programs for new kitchen staff, improving onboarding efficiency and employee retention.
- Maintained high standards of cleanliness, organization, and equipment maintenance to consistently pass internal and external health inspections with top marks.
- Collaborated with front-of-house leadership to improve order accuracy and drive-thru speed, contributing to increased customer satisfaction scores.
Patient Care Technician
DaVita Kidney Care
Riverview, USA
- Prepared and monitored hemodialysis machines, ensuring accurate setup, disinfection, and safe operation in compliance with clinical protocols.
- Performed vascular access cannulation and patient connection with strict adherence to infection control and safety procedures.
- Monitored patients’ vital signs and treatment responses throughout dialysis sessions, promptly reporting any irregularities to the nursing team.
- Provided compassionate, hands-on care while educating patients about dialysis procedures, promoting trust and adherence to treatment plans.
- Maintained accurate and timely electronic documentation, contributing to efficient care coordination and regulatory compliance.
Education
High School Diploma - Healthcare Specialist, Nursing degree
Rasmussen University
Brandon, FL06-2026
Skills
- Leadership and team supervision
- Multitasking in high-pressure environments
- Patient-centered care
- Time management and prioritization
- Communication and interpersonal skills
- Problem solving and critical thinking
- Inventory and supply chain management
- Quality control and compliance
- Customer service and conflict resolution
- Training and onboarding staff
- Adaptability and dependability
- Hemodialysis machine setup and monitoring
- Vascular access site preparation and cannulation
- Infection control and sterile technique
- Water treatment systems in dialysis
- Electronic medical records (EMR) and charting
- Vital signs monitoring
- Food safety and sanitation
- Equipment calibration and maintenance
- POS and inventory management software
Timeline
Back of House Director
Chick Fil A
10.2023 - Current
Patient Care Technician
DaVita Kidney Care
High School Diploma - Healthcare Specialist, Nursing degree
Rasmussen University
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