Sheimmy Uztariz
Summary
Capable Bartender passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in hospitality. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Bartender
The Bit Tavern
06.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
Bar Back
BowTieBros Bartending
12.2021 - 08.2022
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Assisted in setting up and breaking down bar area for special events.
Bar Back
BowTieBros Bartending
01.2024 - 03.2024
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Assisted in setting up and breaking down bar area for special events.
Shift Leader
Jersey Mike's Subs
06.2020 - 04.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Improved team productivity by implementing efficient scheduling and task delegation methods.
Education
Associate of Science - Business Administration And Management
Pasadena City College
Pasadena, CAHigh School Diploma -
Glendora High School
Glendora, CA05.2018
Skills
- Strong multitasking
- beer, and wine knowledge
- Team player attitude
- Clear and effective communication
- Patience and Tolerance
- Outgoing Personality
- Customer service expertise
- Menu Memorization
- New Hire Training
- Highly reliable
- Payment Processing
- Complex Problem-Solving
Affiliations
- Party Works Interactive (07/2021 - 10/2021)
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
American Sign Language
Limited Working
Timeline
Bar Back
BowTieBros Bartending
01.2024 - 03.2024
Bartender
The Bit Tavern
06.2022 - Current
Bar Back
BowTieBros Bartending
12.2021 - 08.2022
Shift Leader
Jersey Mike's Subs
06.2020 - 04.2021
Associate of Science - Business Administration And Management
Pasadena City College
High School Diploma -
Glendora High School
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