Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shekeema Simon

Recruiting Coordinator
Philadelphia,PENNSYLVANIA

Summary

Dedicated and self-motivated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication, interpersonal and organizational skills. Committed to pursuing best practices related to employee development and retention.

Overview

16
16
years of professional experience

Work History

Recruiting Coordinator

Piedmont Airlines
01.2022 - Current
  • Managed job postings on various platforms, increasing visibility and attracting top talent for open positions.
  • Maintained accurate records of all recruitment activities, ensuring compliance with company policies and legal requirements.
  • Leveraged social media platforms to engage potential applicants and increase brand awareness among target audiences.
  • Coordinated and attended job fairs to expand company presence and attract qualified candidates for open positions.
  • Operated and maintained applicant tracking and candidate management systems.
  • Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
  • Coordinated incoming job requisitions and applications.

Flight Attendant

Piedmont Airlines
04.2016 - 01.2022
  • Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
  • Ensured timely departures by assisting with boarding procedures and efficiently stowing luggage.
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
  • Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
  • Educated passengers about emergency equipment usage during safety demonstrations, ensuring comprehension of critical procedures.
  • Provided comfort to anxious travelers through active listening, empathy, and reassurance during turbulence or other flight challenges.
  • Supported team morale through effective communication skills that fostered cooperation among diverse crew members under various circumstances.
  • Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
  • Streamlined the boarding process by assisting passengers with seat assignments and providing clear directions during busy flights.
  • Ensured safety and comfort of customers onboard aircraft.
  • Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
  • Greeted passengers, and delivered onboard announcements.
  • Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
  • Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.

Ramp Agent

Piedmont Airlines
05.2013 - 2016
  • Enhanced operational efficiency by conducting thorough pre-flight checks on aircraft for safe takeoffs and landings.
  • Assisted in reducing turnaround times by efficiently managing the unloading and loading of cargo and luggage.
  • Contributed to a safer work environment by strictly following safety protocols during ramp operations.
  • Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Participated in ongoing training sessions to stay updated on industry regulations, best practices, and new technologies in ramp services.
  • Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
  • Demonstrated adaptability by quickly adjusting to changing flight schedules or weather conditions, minimizing disruptions to airport operations.
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.

Team Member Services

Piedmont Airlines
07.2008 - 2010


  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Performed daily payroll processing
  • Approved and processed employee swaps

Gate Agent

Piedmont Airlines
12.2007 - 2013
  • Enhanced customer satisfaction by providing efficient and courteous service during the boarding process.
  • Streamlined gate operations for timely departures and minimized delays.
  • Managed passenger boarding, ensuring accurate ticket verification and seat assignments.
  • Assisted passengers with special needs, ensuring a comfortable and hassle-free travel experience.
  • Maintained clear communication between ground staff, flight crew, and other airport personnel to ensure smooth gate operations.
  • Resolved passenger issues promptly and professionally, maintaining a high level of customer satisfaction.
  • Provided updated flight information to passengers, keeping them informed of any changes or delays in their travel plans.
  • Processed upgrades and standby requests, maximizing revenue opportunities for the airline while accommodating passenger needs.
  • Demonstrated strong knowledge of airline policies and procedures to ensure seamless gate operations.
  • Conducted pre-boarding announcements professionally, informing passengers of important safety guidelines and boarding procedures.
  • Managed irregular operations such as delays or cancellations calmly, taking necessary action to minimize impact on passengers'' travel plans.
  • Assisted families traveling together by arranging preferred seating options that catered to their needs whenever possible.
  • Participated in ongoing training opportunities to stay updated on industry best practices and enhance overall job performance.
  • Assisted customers with seat availability, gate announcements and flight status to increase boarding efficiency.

Education

MBA - Human Resources Management

University of Phoenix
Tempe, AZ
08.2021

Bachelor of Science - Global Management

University of Phoenix
Tempe, AZ
07.2014

Associate of Science - Business Administration

Delalware County Community College
Media, PA
05.2007

Skills

  • Goal-oriented
  • Time management
  • Active listening
  • Project management
  • Confidentiality
  • Multitasking
  • Onboarding coordination
  • Compliance knowledge
  • Recruiting software
  • Problem-solving
  • Attention to detail
  • Customer service

Timeline

Recruiting Coordinator

Piedmont Airlines
01.2022 - Current

Flight Attendant

Piedmont Airlines
04.2016 - 01.2022

Ramp Agent

Piedmont Airlines
05.2013 - 2016

Team Member Services

Piedmont Airlines
07.2008 - 2010

Gate Agent

Piedmont Airlines
12.2007 - 2013

MBA - Human Resources Management

University of Phoenix

Bachelor of Science - Global Management

University of Phoenix

Associate of Science - Business Administration

Delalware County Community College

Similar Profiles

CREATE PROFILE
Shekeema SimonRecruiting Coordinator