SHEKERE KNIGHTS

• Managed daily operations of a dynamic household, including scheduling, budgeting, and coordinating multiple activities and responsibilities.

• Developed and implemented efficient time management strategies to balance competing priorities and meet deadlines.

• Oversaw financial management, including budgeting, expense tracking, purchasing, and resource allocation to ensure cost-effective household operations.

• Facilitated logistics and transportation, ensuring timely arrivals to appointments, activities, and events.

• Coordinated and planned events, including birthdays, family gatherings, and community involvement activities.

• Maintained detailed records for health, education, and household needs, ensuring compliance with medical appointments and academic requirements.

• Demonstrated strong problem-solving and conflict resolution skills to navigate day-to-day challenges and unexpected situations.

• Adapted quickly to changing priorities, maintaining flexibility and composure in fast-paced, unpredictable environments.

• Utilized organizational, communication, and multitasking abilities to manage diverse responsibilities effectively.

• Record transactions and issue computer-generated receipts by entering customers' transactions into computers
• Served the needs of more than 80 customers in a busy extremely busy environment
• Educated customers about new services and products
• Contract documentation preparation
• Organized, stocked and maintained teller window area
• Completed special procedures such as ordering new checks, stopping payments, and investigating identity theft for customers
• Check checks for endorsements and other information such as dates, bank names, the identity of the people receiving payments, and the documents' legality
• Maintained a friendly and professional demeanor when dealing with customers

• Assisting with Loading and Unloading: Help load packages onto the delivery vehicle and unload them at the destination
• Sorting Packages: Organize and prepare packages according to delivery order and destination
• Navigating Routes: Assist the driver with directions and ensure timely delivery by following the planned route
• Delivering to Customers: Accompany the courier to deliver packages directly to customers' doors or designated locations
• Scanning and Logging Deliveries: Use handheld devices to scan barcodes and log successful deliveries

• Educated customers about seasonal promotions to increase sales
• Processed new orders quickly and accurately, completing 40+ daily transactions
• Help customers by guiding them and answering their questions
• Am in charge of issuing receipts, refunds, change, and tickets
• Counted the cash in the register drawer at the start and end of each shift
• Checked customer prices and processed sales by scanning barcodes
• Credit cards, checks, gift cards, and coupons were all processed by me

• Organized store merchandise racks and displays to promote and maintain visually appealing environments
• Help customers with their problems
• Supplying information in accordance with customers' needs and demands
• Helped customers sign up for store loyalty programs and explained the benefits in detail
• Deal with customer complaints about products or issues with supermarket items
• Purchase items from websites

• Restocked the sales floor and reorganized the shelves, racks, and bins for a cleaner look
• Served the needs of more than 50 customers in a busy fast paced environment
• Provided product expertise by demonstrating features, answering questions, and redirecting objections to emphasize positive features
• Wrapped and bagged items for customers to protect them from damage and make them easier to transport
• Checked customer prices and processed sales by scanning barcodes
• Educated customers about credit card promotions to increase sales

Greet and welcome guests in a professional and friendly manner, ensuring excellent customer service from arrival to departure.

• Organize, confirm, process, and conduct all guest check-ins and check-outs following standard operating procedures.

• Manage room reservations, changes, and cancellations, ensuring accuracy in the property management system (PMS).

• Assign rooms and activate room keys, ensuring guests are informed of room features and hotel amenities.

• Secure payment, process all payment types, and verify billing for accuracy; handle cash, credit card transactions, and adjustment vouchers.

• Complete daily cashier reports and closing procedures; count and balance assigned cash drawer/bank at beginning and end of shift.

• Process and relay guest service requests and messages promptly to the appropriate departments.

• Provide guests with information about hotel services, amenities, hours of operation, and directions to local attractions.

• Follow up on outstanding guest requests and resolve issues, ensuring guest satisfaction and service recovery when necessary.

• Run and review daily reports, logs, and contingency lists to maintain accurate records and ensure operational efficiency.

• Promote teamwork and develop positive working relationships with colleagues to support departmental and hotel goals.

• Upsell hotel services, room upgrades, and packages to maximize revenue opportunities.

• Assisted clients in achieving desired looks for everyday wear and special occasions by creating ideal makeup strategies
• Sourced materials and props for photo shoots in order to improve the look of products and subjects
• Assessed current customer needs and concerns in order to make the best product recommendations
• Kept track of fashion trends in order to stay on top of trends and better serve customers' needs
• Designed and styled displays for new stock that effectively increased sales by 50%
• Worked with clients of all types to raise their profile and status through effective styling

• Assisted customers in completing purchases, locating items, and enrolling in reward programs in order to increase customer loyalty, satisfaction, and sales
• Maintained customer satisfaction by promptly and professionally handling product returns
• Restocked, arranged, and organized merchandise in the front lanes to increase product sales
• Handled POS transactions such as checks, cash, credit card purchases, and refunds