Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shekerra Dampier

Jackson ,MS

Summary

Compassionate caregiver with extensive experience at God Sitters Inc, skilled in personal hygiene assistance and patient advocacy. Proven ability to develop individualized care plans and foster strong relationships with clients and families. Recognized for exceptional communication and time management skills, ensuring clients receive the highest quality of care and support.

Overview

11
11
years of professional experience

Work History

Elderly Caregiver

God Sitters Inc
09.2019 - Current
  • Provided compassionate personal care and assistance with daily living activities for elderly clients.
  • Developed individualized care plans to address specific health and mobility needs of clients.
  • Assisted in administering medication, ensuring adherence to prescribed schedules and dosages.
  • Coordinated transportation for clients to medical appointments and social activities, enhancing engagement.
  • Monitored and documented changes in clients' physical and emotional conditions, communicating effectively with healthcare providers.
  • Trained and mentored new caregivers on best practices for elderly care and safety protocols.
  • Implemented safety measures to prevent accidents and maintain a secure living environment for clients.
  • Fostered strong relationships with families, providing updates on client well-being and addressing concerns promptly.
  • Offered companionship and kindness to elderly patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
  • Supported seniors during nighttime hours by providing assistance and comfort, ensuring a restful night''s sleep.
  • Prepared nutritious meals tailored to individual dietary requirements for elderly clients while considering their preferences.

Owner/Operator Truck Driver

Genuine Love Snacks & Vending
01.2019 - Current
  • Coordinated delivery routes to guarantee on-time snack and vending product deliveries.
  • Maintained accurate inventory records, facilitating seamless restocking processes.
  • Executed regular checks on vehicles to maintain compliance with safety standards.
  • Managed customer interactions, ensuring exceptional service.
  • Operated with safety and skill to avoid accidents and delays.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.

Sales Associate

Under Armour
11.2020 - 03.2024
  • Delivered exceptional customer service, enhancing client satisfaction and loyalty.
  • Managed inventory levels, ensuring product availability and minimizing stock discrepancies.
  • Trained new sales associates on company policies and product knowledge, fostering team efficiency.
  • Developed visual merchandising displays, driving increased foot traffic and sales engagement.
  • Processed transactions accurately using POS systems, contributing to operational excellence.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Identified customer needs through active listening, recommending tailored solutions that increased sales conversions.

Cashier

Kroger
01.2016 - 01.2018
  • Processed customer transactions efficiently, ensuring accurate cash handling and register operation.
  • Maintained organized checkout area, enhancing customer experience through cleanliness and accessibility.
  • Assisted customers with product inquiries, providing knowledgeable recommendations to improve satisfaction.
  • Trained new cashiers on register operations, customer service protocols, and company policies.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Collaborated with team members to optimize workflow during peak hours, enhancing overall store efficiency.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Cargo Ramp Agent Cust

United Ground Express Airlines
06.2014 - 11.2015
  • Operated ground support equipment to facilitate efficient aircraft loading and unloading processes.
  • Coordinated with flight crews to ensure timely cargo transfers and adherence to safety protocols.
  • Conducted routine inspections of cargo handling equipment to maintain operational reliability and safety standards.
  • Trained new team members on cargo handling procedures and safety regulations, enhancing overall team performance.
  • Implemented process improvements that reduced turnaround times for cargo operations, increasing service efficiency.
  • Oversaw the sorting and organization of luggage and freight, ensuring accurate distribution to respective aircrafts.
  • Monitored compliance with federal regulations regarding hazardous materials during cargo handling operations.
  • Collaborated with cross-functional teams to resolve operational issues, ensuring seamless airport logistics coordination.
  • Collaborated closely with cargo control center personnel to coordinate shipments according to flight schedules while minimizing delays or disruptions caused due to unforeseen circumstances.
  • Supported the seamless flow of cargo traffic by effectively organizing ground transportation for shipments arriving at or departing from the ramp area.
  • Enhanced teamwork among colleagues by demonstrating strong leadership skills, offering support when needed, and fostering a positive work atmosphere.
  • Increased overall customer satisfaction through timely delivery of shipments, careful handling of fragile items, and professional interaction with clients.
  • Guided aircraft into and out of parking positions using hand signals.

Education

Bachelor In Arts - Modern Foreign Languages

Jackson State University
Jackson, MS
08.2010

Skills

  • Personal hygiene assistance
  • Documentation and reporting
  • Meal preparation
  • Compassionate caregiving
  • Time management
  • Team leadership
  • Compliant resolution
  • Goal setting
  • Relationship building
  • Written and verbal communication
  • Safety procedure
  • Adaptability
  • Money handling
  • Passenger interaction
  • Decision making
  • Customer service management
  • First aid and safety
  • Transportation services
  • Data confidentiality
  • Patient advocacy

Timeline

Sales Associate

Under Armour
11.2020 - 03.2024

Elderly Caregiver

God Sitters Inc
09.2019 - Current

Owner/Operator Truck Driver

Genuine Love Snacks & Vending
01.2019 - Current

Cashier

Kroger
01.2016 - 01.2018

Cargo Ramp Agent Cust

United Ground Express Airlines
06.2014 - 11.2015

Bachelor In Arts - Modern Foreign Languages

Jackson State University

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Shekerra Dampier