Sheketha Scott
Humble,TX
Summary
Energetic, hardworking cashier valued for fast, friendly service and accuracy in handling customer transactions. Address customer’s needs while quickly moving them through the check-out process. I am passionate about serving others and eager to take on new responsibilities and leadership roles.
Overview
20
20
years of professional experience
Work History
Cashier
Academy Sports and Outdoors
Houston, TX
02.2020 - 11.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Cashier
Kroger’s
Houston, TX
01.2013 - 01.2018
- Ensured that all guests received a warm greeting at the register
- Verified customer ages for alcohol and tobacco purchases
- Met or exceeded item per-hour and scanning goals while balancing drawer at end of shift.
Sales Representative
Payless Shoe Source
Baytown, TX
01.2007 - 01.2007
- Worked closely with other departments to promote sales contests, clarify information, and distribute reports
- Gathered, analyzed, and reported daily/weekly/monthly sales and service statistics
- Identified customer needs and presented appropriate product offerings.
Sales Representative
Walmart
Baytown, TX
01.2006 - 01.2007
- Worked within the sales and support teams for the achievement of customer satisfaction
- Greeted customers entering establishments
- Facilitated and processed orders via computer
- Created revenue generation, and long-term account goals in line with company vision and values.
Receptionist
Remington Park
Baytown, TX
01.2004 - 01.2006
- Sorted and classified information according to alphabetical or numerical order
- Assisted consumers/staff/volunteers/visitors park properly at the main office location
- Prepared letters and other documents using MS Word, MS Excel, and MS Access
- Filed and retrieved corporate documents, records, and reports.
Shift Supervisor
Burger King
Baytown, TX
01.2002 - 01.2004
- Supervised production in accordance with company policies and procedures
- Ensured smooth production operation during shift
- Maintained employee shift schedules to include: work station assignments/rotations, training, vacations, breaks, overtime assignment, back-up for absent employees, and shift rotations
- Ensured quality control by making adjustments during shift to produce product within specifications.
Education
Associate of Science - Accounting And Business Management
Everest University
04.2015
Skills
- Windows Applications
- MS Office (Word, Excel, PowerPoint)
- Multi Line Phones
- General office equipment operation
- Customer Service
- Customer service excellence
- Money Handling
- Time management skills
Timeline
Cashier
Academy Sports and Outdoors
02.2020 - 11.2021
Cashier
Kroger’s
01.2013 - 01.2018
Sales Representative
Payless Shoe Source
01.2007 - 01.2007
Sales Representative
Walmart
01.2006 - 01.2007
Receptionist
Remington Park
01.2004 - 01.2006
Shift Supervisor
Burger King
01.2002 - 01.2004
Associate of Science - Accounting And Business Management
Everest University
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