Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shekiela Barrett

Garland,Texas

Summary

  • Adding Shekiela to any team means adding, A gifted social service professional whose skills are best used with people experiencing difficulties and challenges across life. A problem-solving professional with diverse critical experiences: could be calming down a cranky customer as a cashier, teaching a cognitive disabled student how to write their name, or reunited a displaced child with their family. A task-driven team player with a successful recording completing projects and cases deadlines earlier than projected, without compromising quality. A passionate student in the practice and science of social work seeking to improve the quality of life for future clients.

Overview

11
11
years of professional experience

Work History

WRAP AROUND FACILIATOR

LIFEPATHS SYSTEM
04.2023 - Current
  • QHMP-CS, LIFEPATHS SYSTEM
  • Provides direct services to individuals on caseload including completion of uniform assessments, person centered recovery planning, and all services authorized by level of care
  • Provide Psychiatric Rehabilitative Services (individual &/or groups) as described in Texas Administrative Code
  • Services include:
  • Intensive Case Management
  • Clinical Eligibility
  • Chart Documentation
  • Understands and implements trauma informed care practices
  • Demonstrates effective problem-solving skills
  • Teamwork/Cooperation
  • Appropriate Use of Lifepath Systems Equipment and Materials
  • Crisis Intervention: Provide crisis services and problem-solving assistance to staff and individuals in BH program
  • Crisis prevention strategies and suicide prevention
  • Conduct assessments tools to assess emotional, functional, and psychological conditions

SOCIAL SERVICE SPECIALIST II

CHILD PROTECTION SERVICES
01.2019 - Current
  • Managing about twenty-five (25) cases monthly – receiving fifteen (15) new cases monthly – that provides/arranges for services such as housing, day care, mental and physical health care, and employment of clients
  • Agency requires twenty-five (25) day follow-up from initiation and case closure within ninety (90) days
  • Since working here, I have closed all cases within sixty (60) days
  • Trained four (4) new hires on case management within first year of performing job
  • Places and supervises children requiring foster home placement and addresses legal issues, such as child abuse and neglect, assists with hearings, and provides testimony to inform custody arrangements
  • As investigator for agency, assists in investigative process of reports of neglect, abuse, or exploitation of children and/or vulnerable adults
  • Prepare for court proceeding and follow rules and regulations of the court.
  • Cultivated positive, trusting relationships with clients and community providers to promote effective coordination of resources
  • Coordinated with social, public and welfare agencies to obtain and provide client information
  • Visited homes and agencies to provide support and case management services to clients
  • Provided crisis intervention, guidance and supportive counseling to clients
  • Gathered information from mental and physical health and educational records to make recommendations and determine appropriate care plans
  • Monitored progress towards service plan goals

YOUTH COURT DESIGNEE

LAUDERDALE COUNTY YOUTH COURT
08.2022 - 04.2023
  • Worked as a intern for masters of social worker program.
  • Skilled at working independently and collaboratively in a team environment
  • Managed time efficiently in order to complete all tasks within deadlines
  • Excellent communication skills, both verbal and written
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Organized and detail-oriented with a strong work ethic
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Identified issues, analyzed information and provided solutions to problems

Direct Care Worker

East Ms State Hospital
, East Ms State hosptial
01.2015 - 01.2019
  • Provided support and assistance to acute psychiatric women by escorting patients to and from group sessions and meetings and developing treatment plans to ensure patient met their goals for discharge.
  • Documented vitals, behaviors, and medications in client medical records.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.

Senior Correctional Officer

East Ms Correctional Facility
01.2014 - 01.2015
  • Inspected work sites and crew trucks for contraband, cleanliness, and safety.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Completed intake paperwork, fingerprints, and searches.
  • Prepared reports to document incidents and violations.
  • Identified needed updates to correctional plans and assigned inmates to appropriate housing.
  • Established positive working relationships and maintained boundaries with resident offenders.
  • Conducted security checks of inmates and living areas.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Built solid relationships with staff and residents to keep institution safe and secure.

Teacher Assistant

Kelly Serivces
01.2014 - Current
  • Received on-the-job training on how to instruct cognitive disabled and remedial learners in kindergarten, elementary, and high school settings.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher
  • Completed daily reports, meal count sheets, and attendance logs
  • Supported student physical, mental, and social development using classroom games and activities
  • Worked with teacher to identify and target opportunities for instructional improvements
  • Worked with teacher and administrators to enforce school policies and procedures
  • Assisted in implementation of new learning tools, systems and materials
  • Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth

CUSTOMER SERVICE REPRESENTIVE, ASURION

ASURION
01.2013 - 01.2015
  • Responded to customer requests for products, services, and company information
  • Developed customer service policies and procedures to meet and exceed industry service standards
  • Analyzed customer service trends to discover areas of opportunity and provide feedback to management
  • Investigated and resolved customer inquiries and complaints quickly
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals
  • Promptly responded to inquiries and requests from prospective customers
  • Managed timely and effective replacement of damaged or missing products
  • Reached out to customers after completed sales to suggest additional service or product purchases

Education

Masters of Social Work -

The University of Alabama
Tuscaloosa, AL
MAY 2023

Master of Arts - Psychology, Social Work

University of West Alabama
Livingston, AL
2013

Associate of Arts -

Meridian Community College
Meridian, MS
12.2013

Skills

  • Great communication
  • Building health relationship with customers/clients
  • Microsoft Skills
  • Excel
  • Program Coordination
  • Oral skills
  • Case Management Skills
  • Great communication Skills
  • Investigation/Research Skills
  • Presentation Skill
  • 2

Timeline

WRAP AROUND FACILIATOR

LIFEPATHS SYSTEM
04.2023 - Current

YOUTH COURT DESIGNEE

LAUDERDALE COUNTY YOUTH COURT
08.2022 - 04.2023

SOCIAL SERVICE SPECIALIST II

CHILD PROTECTION SERVICES
01.2019 - Current

Direct Care Worker

East Ms State Hospital
01.2015 - 01.2019

Senior Correctional Officer

East Ms Correctional Facility
01.2014 - 01.2015

Teacher Assistant

Kelly Serivces
01.2014 - Current

CUSTOMER SERVICE REPRESENTIVE, ASURION

ASURION
01.2013 - 01.2015

Masters of Social Work -

The University of Alabama

Master of Arts - Psychology, Social Work

University of West Alabama

Associate of Arts -

Meridian Community College

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Shekiela Barrett