Shekinah Lewis
Albuquerque,NM
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Food Service Assistant
Good Samaritan Society Nursing Home
Albuquerque, NM
06.2022 - 10.2024
- Delivered food trays to patients in hospitals or residents in nursing homes.
- Maintained professional demeanor during interactions with customers and co-workers.
- Set up, restocked and cleaned dining areas.
- Stocked shelves with items such as condiments, napkins, paper plates, cups, and other supplies.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Observed food safety and sanitation protocols to reduce germ spread.
Order Taker/Drive-Thru Cashier
Twisters
Albuquerque, NM
10.2021 - 05.2022
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Greeted customers promptly and responded to questions.
- Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.
- Backed up front counter employees to maximize guest satisfaction with speedy service.
- Prepared drive-thru station for next shift by refilling napkins, lids and straws at window.
- Kept drive-thru station well-stocked and organized to meet customer needs.
- Took orders, prepared foods and processed payments in full-service establishment.
- Prepared drinks, ice cream and other special items to complete food orders.
- Greeted customers, took orders, and provided product information.
Order Taker/Drive-Thru Cashier
Church's Chicken
Albuquerque, NM
08.2020 - 01.2021
- Monitored inventory levels of products used for taking orders such as cutlery, napkins, straws.
- Pulled correct product from inventory to pack into appropriate box for customers.
- Pleasantly greeted and welcomed customers to establishment prior to taking food order.
- Operated cash register to receive payments and issue change with high degree of accuracy.
- Processed payments for orders with cash, credit cards, or other payment methods.
- Took orders from customers over the phone and in person.
- Operated drive-thru window efficiently to ensure fast order processing times.
- Greeted patrons, speaking clearly to take orders and give details about food items.
- Assisted with the maintenance of store cleanliness including sweeping floors and wiping down counters.
- Kept work area organized during shifts by properly storing utensils, cleaning tools, ingredients.
- Greeted customers, took orders, and provided product information.
Janitorial Staff Member
Clearly Clean Janitorial
Albuquerque, NM
02.2020 - 08.2020
- Adhering to all company policies regarding security of the premises at all times.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Cleaning restrooms and replenishing supplies such as soap, paper towels, and toilet tissue.
- Moved equipment and furniture to thoroughly clean space.
- Emptying trash receptacles and recycling bins.
- Sweeping and mopping floors, vacuuming carpets, and dusting surfaces.
- Cleaned building floors by sweeping, mopping or vacuuming.
Order Taker/Drive-Thru Cashier
Chruch's Chicken
Albuquerque, NM
11.2019 - 02.2020
- Monitored inventory levels of products used for taking orders such as cutlery, napkins, straws.
- Pulled correct product from inventory to pack into appropriate box for customers.
- Pleasantly greeted and welcomed customers to establishment prior to taking food order.
- Operated cash register to receive payments and issue change with high degree of accuracy.
- Processed payments for orders with cash, credit cards, or other payment methods.
- Took orders from customers over the phone and in person.
- Operated drive-thru window efficiently to ensure fast order processing times.
- Greeted patrons, speaking clearly to take orders and give details about food items.
- Assisted with the maintenance of store cleanliness including sweeping floors and wiping down counters.
- Kept work area organized during shifts by properly storing utensils, cleaning tools, ingredients.
- Greeted customers, took orders, and provided product information.
Order Taker
Sonics Drive In
Albuquerque, NM
05.2019 - 08.2019
- Communicated with customers to assist with order placement and offer updates on status and shipping.
- Took orders from customers over the phone and in person.
- Followed health and safety guidelines when preparing food for customers.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Pleasantly greeted and welcomed customers to establishment prior to taking food order.
- Ensured accuracy of all orders before submitting them to the kitchen staff.
- Monitored and tracked customer orders to meet lead times and drive on-time delivery.
- Monitored inventory levels of products used for taking orders such as cutlery, napkins, straws.
Education
High School Diploma -
Highland High School
Albuquerque, NM05-2022
Skills
- POS System Operation
- Portioning
- Order Preparation
- Sanitation Procedures
- Order Taking
- Excellent Customer Service
- Food Preparation
- Safe Food Handling
- Cleaning and Sanitation
- Food Safety Knowledge
References
References available upon request.
Timeline
Food Service Assistant
Good Samaritan Society Nursing Home
06.2022 - 10.2024
Order Taker/Drive-Thru Cashier
Twisters
10.2021 - 05.2022
Order Taker/Drive-Thru Cashier
Church's Chicken
08.2020 - 01.2021
Janitorial Staff Member
Clearly Clean Janitorial
02.2020 - 08.2020
Order Taker/Drive-Thru Cashier
Chruch's Chicken
11.2019 - 02.2020
Order Taker
Sonics Drive In
05.2019 - 08.2019
High School Diploma -
Highland High School
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