Summary
Education
Skills
Education
Generic

Shekir’a Nunley

Smyrna,TN

Summary

Reliable and detail-oriented customer service professional transitioning into medical courier services. Experienced in time-sensitive customer support, route planning, problem-solving, and maintaining accuracy in fast-paced environments. Skilled in managing schedules, using technology systems, and providing professional service. Currently pursuing Medical Billing & Coding education with a strong interest in healthcare operations and patient support. Dependable driver with excellent time management and commitment to safety and confidentiality.

Education

Associate of Science - Medical Billing & Coding

Ultimate Medical Academy
Clearwater, FL
07.2027

High School Diploma -

Gallatin High School
Gallatin, TN
05.2018

Skills

  • Medical Courier Services
  • Patient Care Assistance (PCA)
  • Activities of Daily Living (ADL) Support
  • Patient Monitoring & Observation
  • Vital Signs Monitoring
  • Medication Reminders
  • Mobility & Transfer Assistance
  • Dementia & Alzheimer’s Care
  • Companionship & Emotional Support
  • Meal Preparation & Nutrition Support
  • Safety & Fall Prevention
  • HIPAA Compliance & Confidentiality
  • Medical Documentation & Record Keeping
  • Medical Coding (ICD-10, CPT, HCPCS)
  • Revenue Cycle Management (RCM)
  • Insurance Verification & Eligibility
  • Claims Processing
  • Data Entry & Documentation Accuracy
  • Remote Customer Support (Phone, Chat & Email)
  • Technical Troubleshooting
  • Salesforce & Zendesk CRM Platforms
  • Microsoft Office Suite
  • B2B Sales & Customer Relationship Management
  • Security Operations & Incident Reporting
  • CCTV Monitoring
  • Patrolling & Guard Post Rotation
  • De-escalation Techniques
  • Baggage Screening

Education

true,

I’m Currently enrolled in Medical Billing & Coding program with a strong focus on healthcare documentation, insurance processes, and revenue cycle management. Completed coursework in ME2550 and preparing to begin Medical Terminology and Introduction to Computers (April 6, 2026 – May 10, 2026). Developing skills in medical coding, claims processing, and healthcare systems to support accurate and efficient patient billing.

Shekir’a Nunley