Shekirra Thompson
Gainesville,FL
Summary
Energetic with background in food service. Skilled in dishwashing and cleaning with good knowledge of kitchen operations. Punctual team player with clear communication skills. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Catering Attendant
Chatwells
06.2022 - Current
- Checked supply levels and replenished items as needed for dining and catering functions
- Interacted with guests to obtain feedback on product quality and service levels
- Set up and cleaned up food preparation and service stations before and after catered events
- Served guest tables by transporting meals and beverages from kitchen and bar areas
- Maintained cleanliness and organization of kitchen stations and storage areas
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations
- Oversaw inventory in buffet and reported replacement needs to kitchen management
- Assembled and served meals according to specific guest requirements
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment
- Directed patrons to restrooms and other amenities within facility.
Food Service Worker
Aramark
08.2020 - 06.2022
- Followed food safety regulations pertaining to sanitation, food handling and storage
- Operated cash register to process cash, check and credit card transactions
- Cleaned and sanitized work areas, equipment, utensils, dishes and silverware
- Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area
- Set up, restocked and cleaned dining areas
- Followed staff performance and service standards to deliver consistent and positive customer experiences
- Monitored inventory to keep adequate stock of food items and supplies
- Prevented spoilage and cross-contamination by storing food in designated containers and storage areas
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment
- Refilled condiments, napkins and server workstations
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods
- Monitored temperatures of prepared food and cold-storage areas
- Rotated inventory to reduce waste and optimize freshness
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
Bulk Supervisor
Lucky Market
10.2018 - 02.2020
- Coordinated employee schedules according to shift changes and availability
- Established and enforced clear goals to keep employees working collaboratively
- Reviewed completed work to verify consistency, quality and conformance
- Responded to customer questions regarding products, prices and availability
- Planned and managed resources to consistently meet production, quality and cost goals
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance
- Completed thorough opening, closing and shift change functions to maintain operational standards each day
- Delegated work to staff, setting priorities and goals
- Negotiated with selected suppliers to obtain lowest unit cost
- Requested pricing quotes from suppliers to determine best source of supply
- Worked with suppliers to expedite open purchase orders and shipments in-transit
- Developed product purchasing and sales strategies according to company budgets.
Produce Supervisor
Lucky Market
12.2014 - 10.2018
- Received produce deliveries and unloaded produce
- Trained and coached new team members
- Participated in quarterly inventory counts and conducted inventories
- Replenished, rotated and culled displays several times daily
- Trimmed, washed and bundled produce
- Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales
- Planned attractive displays, replenishing purchased items to maintain eye-catching appearance
- Lead by example and took responsibility for all actions drive culture of performance excellence
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines
- Completed thorough opening, closing and shift change functions to maintain operational standards each day
- Delegated work to staff, setting priorities and goals
- Responded to customer inquiries and delivered appropriate information after carefully researching issues
- Managed [number] employees
- Built lasting client relationships by organizing and planning sales events.
Stock Associate
Ross Dress for Less
02.2010 - 12.2015
- Communicated with customers to answer questions
- Followed instructions to properly arrange merchandise items
- Carried out duties within fast-paced retail environment, providing organized stocking methods and plans
- Organized storage of articles in bins, floor, shelves and assigned areas according to product categories
- Loaded and unloaded delivery vehicles to maintain inventory.
Cashier
Walmart
02.2010 - 12.2014
- Operated cash register or POS system to receive payment by cash, check and credit card
- Accepted cash and credit card payments, issued receipts and provided change
- Answered customer questions and provided store information
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Worked closely with front-end staff to assist customers
- Trained new team members in cash register operation, stock procedures and customer services
- Processed sales transactions to prevent long customer wait times
- Scanned merchandise using point-of-sale system for accurate purchase totals
- Discounted purchases by scanning and redeeming coupons
- Processed refunds for worn, damaged and broken merchandise.
Assistant Manager
Family Dollar
10.2007 - 11.2008
- Organized schedules, workflows and shift coverage to meet expected business demands
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies
- Delegated daily tasks to team members to optimize group productivity
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
Education
GED -
Loften High School
Gainesville, FL05.2004
Skills
- Inventory Monitoring
- Chef Assistance
- Team Management
- Ingredient Preparation
- Food Restocking
- Order Expediting
- Meal Delivery
- Food Presentation
- Kitchen Station Organization
- Quality Assurance
- Health Code Compliance
Timeline
Catering Attendant
Chatwells
06.2022 - Current
Food Service Worker
Aramark
08.2020 - 06.2022
Bulk Supervisor
Lucky Market
10.2018 - 02.2020
Produce Supervisor
Lucky Market
12.2014 - 10.2018
Stock Associate
Ross Dress for Less
02.2010 - 12.2015
Cashier
Walmart
02.2010 - 12.2014
Assistant Manager
Family Dollar
10.2007 - 11.2008
GED -
Loften High School
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