Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

SHEKU BARYOH

Sacramento,California

Summary

Highly-qualified Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hard-working leader with history of streamlining operations and increasing productivity.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Operations Supervisor

Sierra Health Wellness Centers
09.2022 - Current
  • Oversee a team of 6 direct reports and 16 indirect staff to manage a small substance abuse program consisting of 12 patients.
  • Oversee all daily program operations, including introducing and implementing new program requirements that have been approved by upper management.
  • Ensure that all program orders be placed, including food, office, and course supply materials.
  • Training new staff and enforcing a calm and therapeutic environment within the office.
  • Assist in new intake procedures for new patients, ensuring detox patients and new admits have completed all required tasks to optimize billing efforts and patient care.
  • Maintaining treatment and supplemental proficiency hours.
  • This is accomplished by enforcing the program schedule, making sure groups are held on time, and ensuring that one-on-ones have been accomplished for the week.
  • Provides the Senior Administration with weekly staff and facility reports to record the productivity of the program and staff members.
  • Ensure all budgeting and finances are overseen and completed on a monthly basis.
  • Engage in community outreach when needed.
  • This includes making connections with local hospitals, clinics, and other potential referral sources.
  • Assist staff in crisis intervention and maintain proper protocol for each incident by reporting in a timely manner.
  • Maintain staff deadlines with documentation and reporting into the Electronic Health Records to ensure optimal billing.
  • Ensure all facility grounds are in compliance by overseeing agencies and tracking scheduled inspections, such as administrative walk-throughs, including fire and safety code inspections.
  • Facilitating staff meetings and offering leadership and guidance to all staff members.
  • Understand and uphold confidentiality requirements and HIPAA.

Medical Coordinator

Sierra Health Wellness Centers
06.2021 - Current
  • Maintains appropriate staffing levels.
  • Assists in developing, implementing, and revising protocols and procedures to ensure that staff adheres to the high standards of patient care expected.
  • Demonstrate knowledge of approved and investigational products within the therapeutic area(s) and is able to apply that understanding to all related activities
  • Guiding staff and patients through admissions and correct medical administrative protocols.
  • Checking and verifying information on patient medical records.
  • Coordinating admissions and discharge of patients with other departments.
  • Developed and maintained patient records, including medical histories, reports and examination results.

Lead Psychiatric Technician

Cirby Hills Psychiatric Hospital
01.2020 - 01.2021
  • Performed initial assessments on new patients and developed individualized treatment plans.
  • Monitored patient behavior, safety, and well-being in a clinical setting.
  • Coordinated with medical staff to ensure the best possible care for each patient.
  • Supervised other Psychiatric Technicians during shift operations.
  • Maintained accurate records of patient progress, interventions, and medications administered.
  • Participated in multi-disciplinary team meetings to discuss patient progress and plan further treatment strategies.
  • Assisted with admissions, discharges, transfers and escorts as needed.
  • Developed positive relationships with clients through effective communication techniques.
  • Assessed client needs and identified any potential problems that may arise during treatment process.

Lead Care Manager

Sunrise Senior Living
01.2016 - 01.2019
  • Provided direct supervision to Care Managers and ensured they were meeting performance standards.
  • Conducted regular staff meetings to review goals, objectives and progress of the team.
  • Assisted in the development of individual care plans for patients based on their needs.
  • Collaborated with other healthcare providers involved in patient care such as physicians, nurses, social workers.
  • Reviewed documentation from Care Managers to ensure accuracy and completeness of records.
  • Performed administrative tasks such as scheduling appointments, preparing reports.
  • Managed weekly team schedules and individual job assignments.

Hospice and Palliative Care nurse

Axion Continue/Netherlands
01.2012 - 01.2015
  • Assessed and evaluated patient's physical and emotional needs to provide appropriate care.
  • Provided comfort measures, such as pain management, symptom control and end-of-life care.
  • Developed individualized plans of care for each patient based on their condition and preferences.
  • Educated patients and families about palliative care options, treatments, medications and prognosis.
  • Counseled patients and families regarding end-of-life decisions, including advance directives.
  • Facilitated bereavement support groups for family members of deceased patients.
  • Coordinated with other healthcare professionals to ensure continuity of care across settings.
  • Collaborated with physicians to develop treatment plans that met the needs of the patient while respecting their wishes.
  • Maintained comprehensive medical records documenting all aspects of patient care provided.
  • Provided emotional support to terminally ill patients and their families during difficult times.
  • Attended interdisciplinary team meetings to discuss patient progress and plan future interventions.

Education

B.S in Nursing -

ROC MIDDEN NETHERLANDS

A.A Social Worker -

UTRECHT COLLEGE

Skills

  • Leadership
  • Project management
  • Budget planning
  • Communication
  • Problem-solving
  • Financial Administration
  • Customer Relations
  • Staff Supervision
  • Safety oversight
  • Compliance Management
  • Budget Administration
  • Operations Management
  • Delegation
  • Team Training
  • Project Management

Languages

  • English
  • Dutch
  • Flemish
  • Krio
  • Kono
  • Mandigo

Certification

  • BLS INstructor

References

References available upon request.

Timeline

Operations Supervisor

Sierra Health Wellness Centers
09.2022 - Current

Medical Coordinator

Sierra Health Wellness Centers
06.2021 - Current

Lead Psychiatric Technician

Cirby Hills Psychiatric Hospital
01.2020 - 01.2021

Lead Care Manager

Sunrise Senior Living
01.2016 - 01.2019

Hospice and Palliative Care nurse

Axion Continue/Netherlands
01.2012 - 01.2015
  • BLS INstructor

B.S in Nursing -

ROC MIDDEN NETHERLANDS

A.A Social Worker -

UTRECHT COLLEGE
SHEKU BARYOH