Summary
Overview
Work History
Education
Skills
Google Certification
Work Availability
Timeline
Hi, I’m

Shelaia Armstrong

Tempe,AZ
The way to get started is to quit talking and begin doing.
Walt Disney

Summary

Demonstrated success in improving customer engagement and client visibility in website searches with effective search engine optimization strategies. Knowledgeable about marketing approaches improve business results and enable dramatic sales. Good research, data analysis and organizational skills.

Overview

13
years of professional experience

Work History

Phoenix New Times
Phoenix, AZ

Programmatic Advertising Coordinator
01.2022 - Current

Job overview

  • Drafted Campaign Proposals, selecting the correct elements for best presentation to the client.
  • Assisted with programmatic media campaign design and execution across multiple channels in multiple DSPs. Includes but is not limited to: building campaigns, trafficking creative assets, monitoring campaign pacing and performance
  • Created Programmatic RFPs, utilizing DIY RFP software or AdCellerant Portal
  • Produced recaps to showcase campaign delivery and performance, and next step recommendations
  • Worked on the development of media and strategy recommendations
  • Provide support for troubleshooting campaign delivery and performance issues and campaign QA
  • Delegated campaign optimizations, pacing and reporting
  • Assisted team with all executional aspects of the campaign management process
  • Optimized performance, while working closely with team members contributing to the success of campaign
  • Produced recaps to showcase campaign delivery and performance, and next step recommendations

TTEC | Google
Tempe, AZ

Digital Account Manager
11.2010 - 11.2020

Job overview

  • Provide consultative support and management to 90+ Google Premier Partner marketing agencies, including 150+ priority accounts, advising on digital strategy, design
  • Implementation and optimization of marketing campaigns against agency and end-client ROI goals, quarterly
  • Drive sales revenues to Google Marketing Solutions through soft-sales and consultative recommendations
  • Establish and manage strong interpersonal relationships with C-Level marketing executives and advertisers serving small-to-medium sized businesses in a myriad of B2B and B2C verticals, to include Legal, Auto, Sports & Entertainment and Education
  • Develop and present business and client-facing product and sales proposals, collateral and trainings
  • Strategize with marketing executives to grow their Google Ads business by uncovering new business opportunities, providing up-to-date information on new case studies, products, betas & Google's best practices to develop effective, measurable results

ACHIEVEMENTS

  • 103% YoY agency revenue from client growth
  • 106% increase in monthly Qualified Leads attributed to Google spend
  • 113% increase in QoQ Sales revenue attributed to Paid Search
  • Driven 80% YoY Revenue increase on assigned book of agencies
  • 80-120% Quarterly Revenue Growth since Q2 '17
  • 35.7% increase to Quarterly Revenue to a total of $1.9M

Education

South Mountain High School
Phoenix, AZ

High School Diploma

Skills

  • Assessing the Effectiveness of Digital Marketing Campaigns
  • Attention to Detail
  • Project Management
  • Industry Research
  • Following Emerging Trends in Digital Marketing
  • Developing Online Marketing Strategy
  • Search Engine Marketing (SEM)
  • Keyword Research
  • Recognizing Seasonal, Daily and Monthly Trends in Viewer Traffic
  • Search Engine Results Pages (SERPs)

Google Certification

  • Google Ads Video Certification
  • Google Ads Display Certification
  • Google Ads Search Certification
  • Google Ads Mobile Certification
  • Shopping Ads Certification
  • Google Ads Fundamentals
  • Google Analytics
Availability
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Timeline

Programmatic Advertising Coordinator

Phoenix New Times
01.2022 - Current

Digital Account Manager

TTEC | Google
11.2010 - 11.2020

South Mountain High School

High School Diploma
Shelaia Armstrong