Shelarys Nolasco
Miami,FL
Summary
High energy, outgoing individual with a dedication to positive guest relations. Desires a position in a fast-paced restaurant, bar or nightclub. High volume dining, customer service & cash handling background.
Overview
9
9
years of professional experience
Work History
Captain, Bartender
Major Food Group
11.2023 - 10.2024
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed rapport with regular patrons, fostering loyalty and repeat business.
- Collaborated with chefs to accommodate dietary restrictions or special requests from guests.
General Manager
KATHERINE
08.2022 - 10.2023
- Executed a menu revamp, introducing new cocktails & beverages that increased sales by 30% within the second quarter
- Established strong relationships with suppliers & negotiating favorable terms that contributed to a 15% reduction in procurement costs
- Ensured compliance with all relevant health & safety regulations, resulting in zero violations during routine inspections.
Bartender
Salvaje
05.2021 - 07.2022
- Developed excellent customer service skills by maintaining a friendly rapport with VIP's & regulars.
- Responsible for making promotional drinks & making sure the bar area was up to standards.
- Ensured all cocktails are prepared to the highest of standards.
Head Bartender
1 Hotel | Beach Club
09.2018 - 06.2021
- Successfully multitasked while remained professional, accurate & courteous in fast-paced environment
- Designed & implemented new cocktails to drive customer interest & sales numbers
- Proactively monitored & managed bar inventory by reducing waste to 10% through strategic ordering & rotation of perishable items.
Bartender, Bottle Server
Madison Square Tavern
09.2015 - 01.2018
- Made drink/menu recommendations with up selling guests on menu & wine items
- Maintained cleanliness of station & tables in assigned section as well as restaurant
- Ability to work independently using multitasking & strong attention to detail.
Timeline
Captain, Bartender
Major Food Group
11.2023 - 10.2024
General Manager
KATHERINE
08.2022 - 10.2023
Bartender
Salvaje
05.2021 - 07.2022
Head Bartender
1 Hotel | Beach Club
09.2018 - 06.2021
Bartender, Bottle Server
Madison Square Tavern
09.2015 - 01.2018
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