Shelbey Johnson
Dubuque
Summary
Ambitious and results-driven professional with a strong foundation in biochemistry and a minor in nutrition, seeking to transition into medical sales and focus on my field of study. A fast learner with coursework in global public health, anatomy and physiology, and community nutrition, providing a deep understanding of healthcare and life sciences. Skilled in relationship-building, strategic problem-solving, and data-driven decision-making. Passionate about leveraging my background to drive value-driven sales strategies in the healthcare industry.
Overview
4
4
years of professional experience
Work History
Fleet Manger
Foodliner
05.2023 - Current
- Collaborated with manufacturing and supply chain management.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Organized records of vehicles, schedules and completed orders.
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
- Maintained accurate driver information for delivery scheduling.
- Directed dispatching, routing, and tracking of 28-33 fleet vehicles.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Analyzed customer feedback and provided solutions to improve customer service.
- Facilitated smooth communication channels between drivers and dispatchers to improve overall operational flow.
Dispatcher
UPS
02.2022 - 04.2023
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
- Scheduled and organized delivery routes.
- Communicated with warehouse staff to facilitate proper loading and unloading of orders.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
Dock Supervisor
UPS
07.2021 - 02.2022
- Evaluated and monitored employee’s performance.
- Trained 1-3 new hires at a time in safety procedures, employer policies, performance requirements and job responsibilities.
- Strategically set up a dock to maintain workflow and performance.
- Maintained a 98% scan percentage and zero misloads.
- Performed pre-shift and post-shift assessments of dock and equipment to ensure a safe work environment.
Education
Bachelor of Arts - Biochemistry
Westminster College
Fulton05-2022
Skills
- Effective communication
- Customer service
- Team collaboration
- Problem solving
- Time management
- Scheduling
- Customer relationship management
- MS office suite
Timeline
Fleet Manger
Foodliner
05.2023 - Current
Dispatcher
UPS
02.2022 - 04.2023
Dock Supervisor
UPS
07.2021 - 02.2022
Bachelor of Arts - Biochemistry
Westminster College
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