Shelbey Wyler
Santaquin
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
11
11
years of professional experience
Work History
Server/Cook/Cashier/Dishwasher
Denny's
Nephi
09.2023 - Current
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Upsold high-profit items to enhance sales numbers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Processed orders and sent to kitchen employees for preparation.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Set up new sales displays each week with fresh merchandise.
Stay at Home Mom
Stay at Home Mom
Phoenix
10.2014 - Current
- I have five beautiful kids that I take care of by myself every single day so I can cook and clean and teach.
Customer Service Associate Cashier
Dollar General
Nephi
08.2024 - 11.2024
- Assisted customers with product inquiries and provided friendly service.
- Processed cash and credit transactions accurately at the register.
- Maintained store cleanliness and organized merchandise displays effectively.
- Collaborated with team members to restock shelves efficiently.
- Handled customer complaints with patience and professionalism.
- Performed daily opening and closing duties such as counting money, balancing cash drawers, and organizing paperwork.
Product Inspector
barrette outdoor living
Nephi
06.2023 - 09.2023
- Product inspector duties. measuring objects, running tests to identify defects and comparing products against a model to ensure everything meets high standards before leaving the manufacturing line.
- Package pieces of vinyl, stacking ever so high depending on that bundle.
- Burning and binding the bundle.
- Housekeeping, ensuring the line is clean and kept up.
Production Worker
HelloFresh
Phoenix
11.2022 - 06.2023
- Production Associate works alongside and with the team to ensure maximum productivity. The associate is responsible for following all safety, GMP and SQF policies/procedures, as well as adherence to PPE/ hygiene policies, in cooperation with the supervisor.
- Work Environment: While performing the duties of this job, the employee is in a manufacturing and assembly environment and is regularly exposed to cool and/or cold temperatures (10º - 40º). The employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The noise level in the work environment and job sites can be loud.
- Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, stoop, reach and lift for a minimum of 10 to 12 hours with or without reasonable accommodation. The employee is required to use hands to finger, handle, or feel objects and/or tools. The employee is required to talk or hear with or without reasonable accommodation. The employee must regularly lift and move up to 25 pounds, and occasionally lift and move up to 50 pounds with or without assistance. Specific vision abilities required by this job include close vision and peripheral vision.
- I worked in three areas kitting, assembly and shipping.
- Kitting: There is 4 different roles. Bays 1-3 picks food out of the bays and puts them in bags ranging 500-350 bags per hour. A labler that puts the lable on the bag an folds it. Stacker which puts the bags in crates, stacks them 5 high and wraps them. And the replenisher that goes and gets all the food and puts them in the bays.
- Assembly: Has also 4 roles. Labler which puts labels on the box, box folder which folds the box. The bays that put the bags that kitting prepared in the boxes. An the replenisher that keeps the bays stocked.
- Shipping: I stacked and scanned all the boxes that assembly, assembled and put them on the crates so the the runner can come and pick them up to put them on the trucks.
Production Worker
GEODIS
Phoenix
09.2022 - 11.2022
- Picked items out of crates put them in another box.
Caregiver
Aztec
Phoenix
08.2022 - 09.2022
- Took care of 5 adults with disabilities. Cooked for them, fed them, change them, dress them, shower them, gave them their medication, communicated with them, and took them to the store.
Housekeeper, Maid
Glencroft Center For Modern Aging
Phoenix
11.2017 - 01.2018
- Regular attendance is considered an essential function of this position and is necessary for the efficient operation of the business.
- Performs full spectrum of housekeeping duties in patient/resident room to include but not limited to: Sweeps, vacuums and/or mops rooms, baths, restrooms, stairways, walks, corridors, laboratories, offices, laundries, offices, and other areas, washes walls, ceilings, windows, mirrors, light fixtures, furniture, and air vents, removes spots and stains from carpets and cleans carpets with various types of carpet cleaning equipment, dusts, mops, and waxes floors, empties trash, washes windows, mirrors and defrosts refrigerators and changes filters.
- Performs full spectrum of laundry duties to include but not limited to: pick up soiled clothing and linens, sorts clothing and linens according to color and material, washes, dries, folds and hangs clothing and linens, delivers clean clothing and linens to residents.
- Maintains washers and dryers lint screens to be cleaned before each use.
- Performs all work according to up to date infection control procedures.
- Gathers and disposes of refuse and soiled linen.
- May assist in moving of furniture and room set ups.
- Perform carpet and upholstery cleaning and repairs as required.
- Required to operate and maintain all mechanical and other cleaning equipment, in good working order and adjustment and properly stored.
- Evening and/or weekend shifts and duties may be required.
- Removes, cleans and rehangs draperies and other curtains as required.
- Must attend weekly training for EVS compliance.
- Daily disinfecting of all resident and common areas.
- Required to meet all Centers for Disease Control, State and Federal environmental services guidelines.
- Performs other duties as assigned.
Production Worker
Goodwill
Phoenix
08.2015 - 01.2016
Education
Some college - Counseling
Rio Salado College
RemoteSkills
- Assembly
- Cleaning
- Food production
- Attention to detail
- Hard working
- Fast learner
- Understanding
Timeline
Customer Service Associate Cashier
Dollar General
08.2024 - 11.2024
Server/Cook/Cashier/Dishwasher
Denny's
09.2023 - Current
Product Inspector
barrette outdoor living
06.2023 - 09.2023
Production Worker
HelloFresh
11.2022 - 06.2023
Production Worker
GEODIS
09.2022 - 11.2022
Caregiver
Aztec
08.2022 - 09.2022
Housekeeper, Maid
Glencroft Center For Modern Aging
11.2017 - 01.2018
Production Worker
Goodwill
08.2015 - 01.2016
Stay at Home Mom
Stay at Home Mom
10.2014 - Current
Some college - Counseling
Rio Salado College