Shelbi Morgan
Hartville,USA
Summary
Exhibits a strong dedication to service and support, with a background in customer service and cleaning. Recognized for attention to detail and commitment to ensuring client satisfaction. Achieves consistent results that improve service quality and client relationships.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Luxury Hotel Housekeeper
Cedar Lights Retreat
Hartville, WY
01.2021 - Current
- Cleaned assigned guest rooms and replenished guest amenities and hotel room supplies.
- Performed daily cleaning tasks including vacuuming, dusting, mopping, cleaning furniture and fixtures.
- Met consistently high standards of cleanliness, sanitation, and organization. With a 5 star review!
- Met consistently high standards of cleanliness, sanitation, and organization.
In-Home Nanny
Self Employed
Guernsey, WY
04.2018 - Current
- Organized educational activities that promoted physical, mental and social development of children.
- Provided attentive care to toddlers, including diaper changing, feeding, and dressing.
- Created age-appropriate activities such as reading stories, playing games, arts and crafts and outdoor playtime.
Boba Barista
ShelBoba
Guernsey, WY
04.2023 - 07.2024
- Prepared various boba drinks according to recipes including milk teas, specialty bubble waffles and more!
- Checked expiration dates on ingredients used in boba drinks to ensure freshness.
- Performed cashier duties such as taking payments, and making change.
- Ensuring Customer Satisfaction and service was met!
Private Housekeeper
Self Employed
Guernsey, WY
01.2024 - Current
- Utilized advanced knowledge of sanitation standards and practices to ensure the highest level of hygiene in all areas of the home.
- Developed strong interpersonal skills in order to effectively communicate with clients, staff, and other stakeholders.
- Ensured proper sanitation and requests were properly met and provided!
Content Creator
TikTok
05.2020 - Current
- Since the start of COVID in 2020, my love and passion for content creation has sky rocketed! I'm now an almost full time content creator and writer; with a huge passion for creating UGC promoted content for companies! Throughout the years I have taken the time to fully study and comprehend the social media analytics to ensure a large audience for every single video I post! Without this major attention to detail an outstanding and compelling eye catching video can flop in a heartbeat. I'm here to ensure every video gets the chance that it deserves!
- Created high-quality content for multiple channels including blog posts, newsletters, social media posts, press releases, video scripts and more.
- Engaged audiences through engaging conversations on social media platforms.
- Edited and proofread written pieces to ensure accuracy in grammar, spelling and punctuation.
- Crafted social media copy to match brand tone and voice.
- Attended scheduled practice or training sessions and webinars.
Pet Sitter
Self Employed
Guernsey, WY
03.2018 - Current
- Cleaned cages, litter boxes, and beds to maintain sanitary standards.
- Demonstrated ability to provide loving care and companionship to animals while their owners are away.
- Sent photographs and texts to update pet owners on pets' well-being.
Education
High School Diploma - undefined
Enlightium Academy
Spokane, Washington06.2025
Skills
- Tracks content trends and analytics
- Upbeat personality
- Attention to detail
- Passion for content creation
- Efficient worker
- Welcoming
- Cleaning techniques
- Always ready to lend a hand
- Childcare experience
- Laundry expertise
- Errand running
- Teamwork
- Customer service
- Excellent oral and written communication
- Hospitality background
- Health and safety compliance
- Complex Problem-solving
- Customer feedback management
- Hardworking
- Exceptional time management
Accomplishments
Enlightium Academy Honor Student
Certification
Red Cross Babysitting Program
Timeline
Private Housekeeper
Self Employed
01.2024 - Current
Boba Barista
ShelBoba
04.2023 - 07.2024
Luxury Hotel Housekeeper
Cedar Lights Retreat
01.2021 - Current
Content Creator
TikTok
05.2020 - Current
In-Home Nanny
Self Employed
04.2018 - Current
Pet Sitter
Self Employed
03.2018 - Current
High School Diploma - undefined
Enlightium Academy