Shelbi Williams
Mize,KY
Summary
Highly efficient administrative professional offering several years of experience, including administrative support, project coordination, customer service and team leadership. Comfortable working with senior management to effectively define and achieve strategic operational and administrative objectives. Streamlines administrative processes, analyzes complex issues and develops solutions. Cultivates positive work culture focused on teamwork and idea-sharing while driving goal achievement.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Administrative Specialist
Eastern Kentucky Correctional Complex
West Liberty, KY
01.2024 - Current
- Monitored inventory levels of office supplies and ordered replenishments when necessary.
- Handled confidential documents in a secure manner while ensuring privacy regulations were met.
- Prepared correspondence, memos, presentations, spreadsheets, databases. using MS Office programs.
- Developed and maintained filing systems for both paper and electronic records.
- Processed interlibrary loan requests for patrons.
- Maintained accurate records of all library materials checked out by patrons.
- Assisted in organizing library materials and keeping shelves orderly.
- Created labels and barcodes for library materials using a database program such as Sierra ILS software.
- Performed clerical duties such as filing documents and photocopying materials.
- Maintained accurate library records for inventory of periodicals and books.
Cook Supervisor/Production Manager
Aramark
West Liberty , Kentucky
07.2023 - 01.2024
- Supervised and managed the kitchen staff in preparing, cooking, and presenting food.
- Maintained accurate inventory records of all food items received and used in the kitchen.
- Monitored food quality control and safety standards to ensure compliance with health regulations.
- Performed regular inspections of kitchen equipment to ensure it is properly maintained.
- Reviewed daily production sheets to ensure accuracy of product specifications as well as portion control procedures were followed by staff members.
- Monitored inventory levels and placed orders for necessary supplies as needed.
- Ensured that all food products were stored correctly at appropriate temperatures according to health department standards.
- Plated food according to restaurant artistic guidelines to promote attractive presentation.
- Supervised kitchen food preparation in demanding, high-volume environments.
- Monitored food products, driving quality, freshness and integrity.
Emergency Medical Technician
Morgan County Ambulance Service
West Liberty, KY
09.2016 - 07.2023
- Maintained patient vital signs, including blood pressure, respiration rate, pulse rate, temperature, oxygen saturation level and pain levels.
- Documented patient condition and treatment to facilitate plan of care.
- Operated and drove ambulances to transfer patients to hospitals or other healthcare facilities.
- Assessed patient condition to administer first-aid treatment or advanced level life support.
- Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
- Communicated with dispatchers and hospital personnel to arrange logistics for patient transport.
- Assessed emergency situations and prioritized medical care for patients.
- Remained level-headed and proactive during emergency situations.
- Demonstrated dedication to providing quality care through continued training and education.
Secretary
Morgan County Ambulance Service
West Liberty, KY
06.2019 - 11.2021
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Reviewed invoices for accuracy before submitting them for payment processing.
- Organized and maintained filing systems for important documents.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Handled confidential documents with discretion.
- Provided assistance with onboarding new employees by preparing orientation materials.
- Reviewed billing statements for accuracy prior to submitting them for payment processing.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
Emergency Medical Technician
Elliott County Ambulance Service
Sandy Hook, Kentucky
10.2016 - 08.2020
- Communicated effectively with physicians and hospital personnel regarding patient's condition during transport process.
- Responded quickly to emergency calls, assessed the situation and provided appropriate treatment for illnesses or injuries.
- Transported patients to hospitals or other healthcare facilities using ambulances or other vehicles.
- Performed basic life support procedures such as cardiopulmonary resuscitation and automated external defibrillation.
- Provided on-scene treatments such as administering oxygen therapy and splinting fractures.
- Ensured that ambulance was stocked properly with necessary supplies prior to responding to calls.
- Participated in continuing education courses to maintain certification requirements.
- Documented patient assessment findings in accordance with established protocols.
- Monitored patient status during transport ensuring safety at all times.
- Maintained patient vital signs, including blood pressure, respiration rate, pulse rate, temperature, oxygen saturation level and pain levels.
Reception Clerk
Morgan County Health Department
West Liberty, Kentucky
07.2013 - 10.2014
- Answered incoming calls and directed them to appropriate departments or personnel.
- Assisted with other duties as assigned by supervisor.
- Provided excellent customer service by responding to inquiries in a timely manner.
- Scheduled appointments for clients using computerized scheduling system.
- Provided administrative support such as filing, faxing, photocopying, scanning documents.
- Organized filing systems for easy retrieval of documents when needed.
- Processed payments from customers using cash register system or credit card reader.
- Monitored office supplies inventory and placed orders when necessary.
- Performed data entry tasks into computerized systems accurately and efficiently.
- Greeted customers and provided them with information regarding services offered by the company.
Education
EMT Licensure -
Morgan Emergency Training
West Liberty, KY09-2016
High School Diploma -
Morgan County High School
West Liberty, KY05-2013
Skills
- Office record management
- Proficient in Microsoft applications, Adobe, and many other platforms
- Document management
- Report preparation
- Confidential document control
- Order processing
- Spreadsheet creation
- Calm under pressure
- Multitasking and organization
- Stress management
- Clear communication
- Time management
- Office correspondence
- Office administration
Certification
- Emergency Medical Technician
- CPR & First Aide
- PALS Certification
Timeline
Administrative Specialist
Eastern Kentucky Correctional Complex
01.2024 - Current
Cook Supervisor/Production Manager
Aramark
07.2023 - 01.2024
Secretary
Morgan County Ambulance Service
06.2019 - 11.2021
Emergency Medical Technician
Elliott County Ambulance Service
10.2016 - 08.2020
Emergency Medical Technician
Morgan County Ambulance Service
09.2016 - 07.2023
Reception Clerk
Morgan County Health Department
07.2013 - 10.2014
EMT Licensure -
Morgan Emergency Training
High School Diploma -
Morgan County High School
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