Hannah Carfi

• Prepress and Production: Prepare and edit digital files for print, analyze job tickets, resolve technical issues using critical thinking and creativity, and impose files for both traditional and digital presses. Operate plate-burning and processing equipment while ensuring all files meet production standards.
• Mailing and Data Management: Manage direct-mail production using BCC Software and FusionPro to set up mailers, process mailing projects, and verify artwork meets USPS regulations. Prepare, correct, and maintain Excel spreadsheets to support accurate mailing and production workflows.
• Project and Customer Management: Manage multiple projects and special requests simultaneously while prioritizing deadlines and ensuring jobs are completed accurately and on time. Communicate directly with customers to understand requests, resolve issues, and ensure expectations are met.
• Supervision and Training: Supervise daily workflow and provide support on special projects and design assignments while helping identify and solve production challenges. Train team members on processes, equipment, and tasks necessary to successfully complete their responsibilities.
• Website and Digital Content Support: Prepared and formatted background files and digital assets for upload to storefront and live websites. Assisted with special projects requiring attention to detail, file organization, and coordination across administrative and digital platforms.

• Document and Records Management: Managed digital document organization by scanning, renaming, categorizing, and uploading files while ensuring documents were accurately filed and easily accessible. Maintained organized records and assisted with special projects involving document preparation and data management.
• Administrative and Office Support: Provided day-to-day administrative support, including email and mail handling, data entry, file maintenance, and general office organization. Utilized Microsoft Office programs to create, update, and manage documents, spreadsheets, and other administrative materials.
• Vendor and Business Coordination: Verified vendor information with landlords and assisted with maintaining accurate business records and communications. Served as a backup mailroom resource as needed, ensuring incoming and outgoing mail was processed and distributed efficiently.

Completed 105 hours towards my Bachelor's degree during 2018-2022.