Shelbie Curtis
Waukee,IA
Summary
Results-driven dental professional with deep understanding of dental procedures and patient care. Known for enhancing clinical efficiency and commitment to achieving optimal standards in patient satisfaction. Highly collaborative and adaptable to changing needs, ensuring seamless team operations and positive outcomes.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Expanded Functions Dental Assistant
Dental Professionals
Indianola, IA
09.2021 - Current
- Assisted dentist during 3rds oral surgeries and various other complex extraction procedures ensuring proper instrument preparation and sterilization procedures were followed.
- Facilitated smoother workflow for the dentist and within the dental office by performing various EFDA duties such as fabricating and cementing temporary crowns and bridges, obtaining digital and physical impressions, maintaining organized and thorough patient records and scheduling appointments.
- Contributed to decrease in patient wait times by efficiently managing preparation and cleanup of treatment rooms.
- Successfully manage patient anxieties and contribute to creating positive patient experiences by effectively and empathetically addressing any concerns, answering questions, and giving aftercare instructions.
- Optimized inventory management by maintaining accurate records, calculating supply budget, ordering necessary supplies in a timely manner, and ensuring availability of necessary dental and sterilization supplies.
Bar Manager
The Phoenix Center
Richland Center, Wisconsin
02.2007 - 06.2021
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Maximized and improved customer service by training staff, overseeing operations and resolving issues quickly and accurately.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Consulted and strategized with owners to organize special customer-focused events and promotions.
- Kept inventory and price list documentation accurate and up-to-date.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Oversaw maintenance and operation of bowling lane equipment, maintaining safety, cleanliness and operational efficiency.
Certified Nursing Assistant
Golden Living Center
Muscoda, Wisconsin
03.2008 - 06.2010
- Cared for residents in assisted living facility and delivered high-quality support to meet all needs.
- Assisted nursing home residents with activities of daily living, including personal hygiene management, feeding, ambulation and physical therapy needs.
- Monitored and charted all patient activities, including changes in mood or behaviors, nutritional intakes, and multitude of other patient related observations, for every patient under my care.
- Monitored intakes to help patients achieve nutritional objectives.
- Made sure each resident's room was kept orderly and clean, making sure patient safety and comfort was main priority.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Education
Associate of Science - Health Information Technology
Southwest Technical College
Fennimore, WI05.2020
High School Diploma -
Richland Center High School
Richland Center, WI06.2011
Skills
- High Stress Tolerance
- Adaptable to change
- Teamwork and collaboration
- Advising and educating patients
- Creating non-stree experience for patient
- Multitasking and Prioritization
- Detail / Organization Oriented
- Surgical extractions
- Oral surgery
- Restorative procedures
- Treatment room preparation
- Inventory management
Certification
- Registered Dental Assistant (QDA-14688) - Iowa Dental Board.
- Expanded Functions Dental Assistant (EFDA) - Iowa Dental Board. Completed January 2024.
- CPR/AED Certification
Timeline
Expanded Functions Dental Assistant
Dental Professionals
09.2021 - Current
Certified Nursing Assistant
Golden Living Center
03.2008 - 06.2010
Bar Manager
The Phoenix Center
02.2007 - 06.2021
High School Diploma -
Richland Center High School
Associate of Science - Health Information Technology
Southwest Technical College