Driven and resourceful administrative professional with 7+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
7
7
years of professional experience
Work History
General Manager & Executive Assistant
DreamCatchers International
03.2019 - Current
Managed office operations while being a direct executive assistant to the CEO & President.
Coordinated events, prepared agendas and managed schedule for CEO.
Booked travel by coordinating and reserving transportation and lodging for CEO and all office staff.
Organized and coordinated conferences and monthly meetings.
Handled logistics, catering, agendas and travel arrangements for meeting and event planning for CEO and management team.
Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key managers.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Screened calls and emails and initiated actions to respond or direct messages for CEO & managers.
Processed travel expenses and reimbursements for CEO and executive team.
Developed and maintained relationships with customers and suppliers through account development.
Implemented operational strategies and effectively built customer and employee loyalty.
Produced accurate office files, updated spreadsheets and crafted presentations to support CEO and executives and boost team productivity.
Created expense reports, budgets and filing systems for management team.
Prepared documents, reports and presentations for CEO and executives using advanced software proficiencies.
Filed paperwork and organized computer-based information.
Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Managed employee reviews, training, schedules and contract negotiations.
Reviewed resumes and employment applications, interviewed and hired applicants.
Processed new hire paperwork and documents.
Verified timekeeping records and handled any discrepancies with employees.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
Used Quickbooks to authorize and monitor purchase orders and invoices.
Lead Production Coordinator
Residential Fire Systems, Inc.
10.2015 - 03.2019
Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Created and maintained schedules and provided internal support for manufacturing teams.
Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
Created and maintained production schedules to forecast inventory for future supply and demand fluctuations and prevented material shortages and production downtime.
Communicated scheduling with 7 employees (foreman) to promote on-time delivery and meet installation dates.
Scheduled deliveries of fire sprinkler materials by specified time to begin production on time.
Input data in Quickbooks and Excel to create updated status reports for quick reference of project progress and deadlines.
Answered average of 50+ calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.
Verified timekeeping records and handled any discrepancies with employees.
Worked independently in fast-paced environment while meeting productivity and quality expectations.
Performed routine data entry or document management.
Worked closely with city personnel in development and interpretation of city permits.
Education
High School Diploma -
Aberdeen Central High School
Aberdeen, South Dakota
12.2011
Skills
Department Oversight
Business Operations Knowledge
Hiring and Onboarding
Invoice Preparation
Executive Schedule Management
Travel Arrangement Coordination
Appointment Organization
Office Supplies and Inventory
Intuit QuickBooks, Microsoft Excel, Zoom/Microsoft Teams