Shelbie Harmon
Melissa,TX
Summary
Driven and resourceful administrative professional with 7+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
7
7
years of professional experience
Work History
General Manager & Executive Assistant
DreamCatchers International
Allen, TX
03.2019 - Current
- Managed office operations while being a direct executive assistant to the CEO & President.
- Coordinated events, prepared agendas and managed schedule for CEO.
- Booked travel by coordinating and reserving transportation and lodging for CEO and all office staff.
- Organized and coordinated conferences and monthly meetings.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for CEO and management team.
- Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key managers.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Screened calls and emails and initiated actions to respond or direct messages for CEO & managers.
- Processed travel expenses and reimbursements for CEO and executive team.
- Developed and maintained relationships with customers and suppliers through account development.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Produced accurate office files, updated spreadsheets and crafted presentations to support CEO and executives and boost team productivity.
- Created expense reports, budgets and filing systems for management team.
- Prepared documents, reports and presentations for CEO and executives using advanced software proficiencies.
- Filed paperwork and organized computer-based information.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Managed employee reviews, training, schedules and contract negotiations.
- Reviewed resumes and employment applications, interviewed and hired applicants.
- Processed new hire paperwork and documents.
- Verified timekeeping records and handled any discrepancies with employees.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Used Quickbooks to authorize and monitor purchase orders and invoices.
Lead Production Coordinator
Residential Fire Systems, Inc.
Irvine, CA
10.2015 - 03.2019
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Created and maintained schedules and provided internal support for manufacturing teams.
- Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
- Created and maintained production schedules to forecast inventory for future supply and demand fluctuations and prevented material shortages and production downtime.
- Communicated scheduling with 7 employees (foreman) to promote on-time delivery and meet installation dates.
- Scheduled deliveries of fire sprinkler materials by specified time to begin production on time.
- Input data in Quickbooks and Excel to create updated status reports for quick reference of project progress and deadlines.
- Answered average of 50+ calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.
- Verified timekeeping records and handled any discrepancies with employees.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Performed routine data entry or document management.
- Worked closely with city personnel in development and interpretation of city permits.
Education
High School Diploma -
Aberdeen Central High School
Aberdeen, South Dakota12.2011
Skills
- Department Oversight
- Business Operations Knowledge
- Hiring and Onboarding
- Invoice Preparation
- Executive Schedule Management
- Travel Arrangement Coordination
- Appointment Organization
- Office Supplies and Inventory
- Intuit QuickBooks, Microsoft Excel, Zoom/Microsoft Teams
- Employee Timesheet Processing
- Appointment Booking
- Travel Administration
- Executive Travel & Hotel Accomodations
Timeline
General Manager & Executive Assistant
DreamCatchers International
03.2019 - Current
Lead Production Coordinator
Residential Fire Systems, Inc.
10.2015 - 03.2019
High School Diploma -
Aberdeen Central High School
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