Summary
Overview
Work History
Education
Skills
Timeline
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Shelbie Harmon

Melissa,TX

Summary

Driven and resourceful administrative professional with 7+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.

Overview

7
7
years of professional experience

Work History

General Manager & Executive Assistant

DreamCatchers International
03.2019 - Current
  • Managed office operations while being a direct executive assistant to the CEO & President.
  • Coordinated events, prepared agendas and managed schedule for CEO.
  • Booked travel by coordinating and reserving transportation and lodging for CEO and all office staff.
  • Organized and coordinated conferences and monthly meetings.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for CEO and management team.
  • Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key managers.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Screened calls and emails and initiated actions to respond or direct messages for CEO & managers.
  • Processed travel expenses and reimbursements for CEO and executive team.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support CEO and executives and boost team productivity.
  • Created expense reports, budgets and filing systems for management team.
  • Prepared documents, reports and presentations for CEO and executives using advanced software proficiencies.
  • Filed paperwork and organized computer-based information.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Managed employee reviews, training, schedules and contract negotiations.
  • Reviewed resumes and employment applications, interviewed and hired applicants.
  • Processed new hire paperwork and documents.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Used Quickbooks to authorize and monitor purchase orders and invoices.

Lead Production Coordinator

Residential Fire Systems, Inc.
10.2015 - 03.2019
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Created and maintained schedules and provided internal support for manufacturing teams.
  • Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
  • Created and maintained production schedules to forecast inventory for future supply and demand fluctuations and prevented material shortages and production downtime.
  • Communicated scheduling with 7 employees (foreman) to promote on-time delivery and meet installation dates.
  • Scheduled deliveries of fire sprinkler materials by specified time to begin production on time.
  • Input data in Quickbooks and Excel to create updated status reports for quick reference of project progress and deadlines.
  • Answered average of 50+ calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Performed routine data entry or document management.
  • Worked closely with city personnel in development and interpretation of city permits.

Education

High School Diploma -

Aberdeen Central High School
Aberdeen, South Dakota
12.2011

Skills

  • Department Oversight
  • Business Operations Knowledge
  • Hiring and Onboarding
  • Invoice Preparation
  • Executive Schedule Management
  • Travel Arrangement Coordination
  • Appointment Organization
  • Office Supplies and Inventory
  • Intuit QuickBooks, Microsoft Excel, Zoom/Microsoft Teams
  • Employee Timesheet Processing
  • Appointment Booking
  • Travel Administration
  • Executive Travel & Hotel Accomodations

Timeline

General Manager & Executive Assistant

DreamCatchers International
03.2019 - Current

Lead Production Coordinator

Residential Fire Systems, Inc.
10.2015 - 03.2019

High School Diploma -

Aberdeen Central High School
Shelbie Harmon