Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shelby Abbott

Willis,TX

Summary

Driven by a commitment to excellence, I leveraged teamwork and critical thinking at the City Of Tomball to enhance public safety and operational efficiency. Skilled in problem-solving and customer service, I consistently met tight deadlines, contributing to significant improvements in project management and community satisfaction. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Streets and Drainages

City Of Tomball
Tomball, TX
01.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

• Focuses on ensuring streets, parks, and drainage projects are maintained efficiently and safely

• Street and Ditch Maintenance: Mow and trim streets and alleyways

• Perform ditching tasks to ensure proper elevation

• Install culverts and cover them with the appropriate material

• Landscaping: Trim trees and edge sidewalks

• Operate equipment for tree trimming and dispose of cut limbs through mulching or dumping

• Ensure proper cutting of grass in ditches

• Waste Management: Pick up loose trash in the city

• Empty trash cans located on main streets

• Sign Management: Repair and maintain city signs

• Install new signs using post diggers and hand tools

• General Repairs: Address discrepancies between driveways and streets (tie-ins)

• Conduct general labor work or repair as instructed

• Equipment Operation: Operate various motor vehicles and maintenance equipment

• Ensure all equipment is handled safely and efficiently

• Contribute to the team effort by performing other related duties as assigned

• Follow instructions, work as part of a team, adapt to changing tasks, and ensure safety standards are met consistently

• Equipment and Tools commonly associated with the performance of the functions of this job

• The work is typically performed outdoors

• May be required to work in high or dangerous places

• Work may involve potentially life-threatening exposure to extreme temperatures, humidity, noise, chemical/gases, contagious diseases, airborne particles/pathogens, and/or physical trauma

• May be required to work in confined spaces

• May be exposed to biohazards or bloodborne pathogens

• Work may potentially involve risk of exposure to electric shock

Retail Sales Associate

Cavender's Boot City
Spring, TX
11.2023 - 05.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.

U.S. Marshal Transportation Officer

GEO
Conroe, TX
08.2023 - 12.2023
  • Enhanced public safety by conducting patrols and surveillance in assigned areas.
  • Developed emergency management plans for various situations, increasing preparedness for potential crises.
  • Maintained professional demeanor during interactions with diverse populations, fostering respect between law enforcement and the community.
  • Managed high-stress situations effectively by using de-escalation tactics before resorting to force, reducing the risk of injury or escalation.
  • Provided accurate testimony in court proceedings, contributing to successful case resolutions.
  • Conducted searches of individuals, vehicles and premises.

Security Officer

Memorial Hermann Hospital
The Woodlands, TX
02.2023 - 07.2023
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Reported suspicious activities and persons to law enforcement.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
  • Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
  • Monitored CCTV cameras and alarm systems for security breaches.

Correctional Officer

Texas Department Of Criminal Justice
Huntsville, TX
08.2011 - 04.2023
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.

Education

No Degree - EMT

Lone Star College System
Spring, TX
08.2021

Criminal Justice

Lone Star College System
Spring, TX
06.2011

High School Diploma -

Conroe High School
Conroe, TX
05.2011

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable
  • Multitasking
  • Multitasking Abilities
  • Dependable and Responsible
  • Critical Thinking
  • Computer Skills
  • Excellent Communication
  • Organizational Skills
  • Organization and Time Management

Certification

  • Weapons Certified
  • CPR Certified
  • Security License
  • Class B CDL Passenger Endorsement 2017 - Current
  • Office skills
  • Computer proficient
  • Certified in CPR

Timeline

Streets and Drainages

City Of Tomball
01.2024 - Current

Retail Sales Associate

Cavender's Boot City
11.2023 - 05.2024

U.S. Marshal Transportation Officer

GEO
08.2023 - 12.2023

Security Officer

Memorial Hermann Hospital
02.2023 - 07.2023

Correctional Officer

Texas Department Of Criminal Justice
08.2011 - 04.2023

No Degree - EMT

Lone Star College System

Criminal Justice

Lone Star College System

High School Diploma -

Conroe High School
Shelby Abbott