Shelby Alejandres
Napa,CA
Summary
Motivated Teacher's Assistant with deep passion for helping students excel by supporting teachers and enhancing classroom environments. Proficient in organizing supplies, cleaning rooms and planning fun activities. Good tutoring, recordkeeping and time management skills.
Overview
17
17
years of professional experience
Work History
Teacher Assistant
Hopper creek Montessori
Napa, CA
03.2023 - 05.2024
- Observed children's performance, behavior, social development and physical health.
- Supported special needs students throughout the day by helping them stay focused on tasks assigned or assisting with communication difficulties they may have had.
- Attended staff meetings related to curriculum planning or program updates as required.
- Engaged in professional development activities to stay current on best practices in early childhood education.
- Assisted the lead teacher in maintaining accurate documentation of student attendance records as well as incident reports if necessary.
- Encouraged creativity among students by providing them with materials needed for art projects or other creative activities.
- Assisted in preparing meals and snacks for preschoolers according to nutritional guidelines.
- Established positive relationships with families by communicating regularly about their child's progress or any other concerns they may have had.
- Implemented behavioral management techniques in order to ensure a safe learning environment for all students.
- Ensured that all developmental milestones are met by providing appropriate activities for each child's age level.
- Developed and implemented daily lesson plans to promote the physical, social, emotional, and intellectual growth of children.
- Provided support during field trips including supervision of students while off-site.
- Facilitated outdoor playtime activities while ensuring safety protocols were followed at all times.
- Maintained a safe environment for children at all times by adhering to established standards of care.
- Organized activities designed to promote physical, mental and social development such as games, arts and crafts, music, storytelling.
- Participated in professional development opportunities related to early childhood education topics such as language acquisition or literacy instruction.
- Supported lead teacher with daily classroom activities.
- Maintained daily records of activities, behaviors, meals, and naps.
- Assisted with or led story time by reading books to children.
- Maintained safe, clean and constantly supervised play environment.
Barista
THE MODEL BAKERY
Napa, CA
09.2018 - 06.2021
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Stocked shelves with ingredients needed to make coffee drinks.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Monitored inventory levels of supplies and restocked when necessary.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Operated cash registers to process customer payments.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Ground beans for espresso shots according to individual customer specifications.
- Stocked customer service stations with paper products or beverage preparation items.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Received and accurately processed customer payments.
- Gave samples of popular coffee and tea blends to create sales opportunities.
Bakery clerk
Marianos
08.2017 - 11.2017
- Assisted with special orders for large events such as weddings or birthdays by preparing custom decorations or flavors.
- Baked breads, rolls, muffins, cakes, cupcakes, cookies and other pastries following established recipes.
- Verified that all products were labeled with correct pricing information.
- Operated cash register to process customer orders accurately and efficiently.
- Performed routine maintenance tasks such as cleaning ovens or changing oil in fryers.
- Provided excellent customer service by promptly addressing complaints or concerns about product quality or availability.
- Adhered to safety standards when handling hot ovens or sharp knives used in the preparation of baked goods.
- Maintained accurate records of inventory levels throughout the day including tracking sales numbers for each item sold.
- Weighed out ingredients for recipes and prepared doughs using mixers and other kitchen equipment.
- Prepared baked goods such as cakes, pies, cookies, donuts, and other pastries according to recipes.
- Maintained cleanliness of bakery area by sweeping floors, wiping down counters, and restocking items.
Barista
Market and Bakery
01.2016 - 01.2017
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Stocked shelves with ingredients needed to make coffee drinks.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
- Implemented promotional activities, including in-store events, to increase customer engagement and sales.
- Collected payments and provided accurate change.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
- Memorized official and off-menu coffee and tea preparations.
- Maintained calm demeanor during high-volume periods and special events.
Barista
Starbucks
Napa, CA
01.2014 - 01.2016
- Worked at the only drive-thru Starbucks in Napa as a barista for two years
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
- Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
- Engaged with customers on social media platforms, responding to inquiries and promoting special offers.
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
- Participated in coffee tasting and evaluation to enhance product knowledge and menu development.
- Maintained calm demeanor during high-volume periods and special events.
- Memorized official and off-menu coffee and tea preparations.
- Collected payments and provided accurate change.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
Assistant deli manager
Safeway
01.2007 - 01.2014
- Created reports detailing sales figures, labor costs and other financial metrics associated with the day-to-day operations of the store's deli section.
- Reviewed customer surveys in order to assess satisfaction levels with services provided by the deli department.
- Addressed employee inquiries about benefits, payroll information and other questions related to their job performance or working conditions.
- Assisted with ordering supplies, maintaining records of deliveries and tracking invoices for payment purposes.
- Organized monthly meetings with deli staff to discuss upcoming changes in policies or procedures.
- Provided training for new deli team members on all aspects of the deli operation including product knowledge, customer service, equipment usage and sanitation standards.
- Coached staff on strategies to enhance performance and improve customer relations.
- Explained goals and expectations required of trainees.
- Oversaw food preparation, production and presentation according to quality standards.
- Assisted staff by serving food and beverages or bussing tables.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Distributed food to service staff for prompt delivery to customers.
Education
Napa High School
Napa, CA06-2010
Skills
- Classroom experience
- Preschool experience
- Childcare
- Driving
- Experience with children
- Classroom management
- Lesson planning
- Daycare
- Toddler care
- Communication skills
- Experience working with students
- Childhood development
- Working with people with autism
- Hospitality
- Infant care
- Student Engagement
- Classroom restocking
- Art education
- Student Supervision
- Activity implementation
- Student and parent relations
- Classroom support
Timeline
Teacher Assistant
Hopper creek Montessori
03.2023 - 05.2024
Barista
THE MODEL BAKERY
09.2018 - 06.2021
Bakery clerk
Marianos
08.2017 - 11.2017
Barista
Market and Bakery
01.2016 - 01.2017
Barista
Starbucks
01.2014 - 01.2016
Assistant deli manager
Safeway
01.2007 - 01.2014
Napa High School