Shelby Almester
Perrysburg,OH
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Inspiring Coach bringing extensive experience guiding and mentoring athletes to reach optimum potential. Driven and high-achieving with winning-team seasons throughout career history. Passionate about mentoring athletes to build sustainable training and eating habits.
Overview
10
10
years of professional experience
Work History
Corporate HR Partner
Kingston Healthcare
10.2023 - Current
- Achieved successful client outcomes by identifying and addressing their unique needs and goals.
- Expanded the firm''s clientele through strategic networking and relationship building initiatives.
- Maintained up-to-date knowledge of industry trends and legislative changes impacting clients'' businesses or industries.
- Enhanced employee retention by implementing effective onboarding and training programs.
- Streamlined HR processes for increased efficiency with the use of HRIS systems.
- Improved workplace culture through the development and implementation of diversity initiatives.
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
HR Administrative Assistant
Lucas County Prosecutor's Office
02.2023 - 10.2023
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
- Handled confidential and sensitive information with discretion and tact.
HR Generalist
Amazon
10.2020 - 02.2023
- Improved employee retention by implementing effective onboarding and training programs.
- Streamlined HR processes for increased efficiency and reduced administrative workload.
- Enhanced workplace culture by promoting diversity, inclusion, and open communication initiatives.
- Reduced employee turnover with proactive conflict resolution and performance management strategies.
- Developed customized training programs to enhance employee skills and boost productivity levels.
- Evaluated employee performance fairly using standardized metrics to foster a merit-based work environment.
- Optimized workforce planning by analyzing staffing needs and making data-driven recommendations for hiring or reorganization efforts.
- Coached managers on effective performance management techniques, fostering a culture of continuous improvement among staff members.
Project Manager
Cutting Edge Countertops
09.2019 - 10.2020
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Successfully managed the Northwest Ohio region Home Depots, in addition to 50+ individual contractors
Assistant Store Manager
The Tile Shop
10.2018 - 09.2019
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Sales Manager
Dick's Sporting Goods
08.2014 - 10.2018
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Created compelling presentations that highlighted product features/benefits to potential clients while addressing their pain points directly.
- Evaluated competitor offerings to maintain a competitive edge, adapting strategies as necessary for sustained success.
- Optimized territory management plans by analyzing data on customer demographics, preferences, and buying patterns.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Education
Associate of Science - Business Management
Eastern Gateway Community College
Steubenville, OH05.2021
Bachelor of Science - Fashion Merchandising
Bowling Green State University
Bowling Green, OH08.2018
Associate of Arts - General Studies
Owens Community College
Perrysburg, OH05.2015
High School Diploma -
Lake High School
Millbury, OH05.2013
Skills
- Talent Recruitment
- Strategic Planning
- Marketing knowledge
- Performance Analysis
- Game Analysis
- Feedback Delivery
- Equipment management
- Emergency Response
- Physical Conditioning
Timeline
Corporate HR Partner
Kingston Healthcare
10.2023 - Current
HR Administrative Assistant
Lucas County Prosecutor's Office
02.2023 - 10.2023
HR Generalist
Amazon
10.2020 - 02.2023
Project Manager
Cutting Edge Countertops
09.2019 - 10.2020
Assistant Store Manager
The Tile Shop
10.2018 - 09.2019
Sales Manager
Dick's Sporting Goods
08.2014 - 10.2018
Associate of Science - Business Management
Eastern Gateway Community College
Bachelor of Science - Fashion Merchandising
Bowling Green State University
Associate of Arts - General Studies
Owens Community College
High School Diploma -
Lake High School
Similar Profiles
Camille M. AllenCamille M. Allen
Charge Registered Nurse at Kingston HealthcareCharge Registered Nurse at Kingston Healthcare
Nalee ParkNalee Park
LPN at Kingston HealthcareLPN at Kingston Healthcare
Macy KreinerMacy Kreiner
Dietary Aide at Kingston HealthcareDietary Aide at Kingston Healthcare