Summary
Overview
Work History
Education
Skills
CLINICAL/OBSERVATION EXPERIENCE
ACTIVITIES & INVOLVEMENT
References
Timeline
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Shelby A. Morgan

Shelby A. Morgan

Middletown

Summary

Motivated student with strong academic discipline and a commitment to success. Proficient in written and verbal communication, alongside effective multitasking abilities. Experienced in data management and adherence to study protocols, ensuring high standards of service. Demonstrated skills in project management and research planning, ready to tackle new professional and educational challenges.

Overview

7
7
years of professional experience

Work History

Cashier/ Floor Sales/ Customer Service

Berns Garden Center
Middletown
05.2018 - Current
  • Managed 8-hour shifts in outdoor environments, maintaining schedule of up to 48 hours per week
  • Managed cash register operations and balanced cash drawers.
  • Trained new cashiers on register systems and customer service practices.
  • Handled returns and exchanges following store policies.
  • Assist with purchases, locating items, and signing up for the rewards program.
  • Maintain comprehensive understanding of store products and functions of various positions to respond to customer questions

Student Operations Assistant

The Ohio State University Nisonger Center UCEDD
Columbus
10.2022 - 05.2024
  • Performing 4-5 hour shifts with maximum of 20 hours per week
  • Greeted incoming office visitors and addressed inquiries promptly.
  • Directed individuals to relevant office locations and provided information about key building landmarks.
  • Facilitated administrative support by managing incoming calls, coordinating files, organizing and delivering deposits, and updating building bulletins.
  • Working in a fast-paced environment with little or no breaks.
  • Supported faculty with administrative tasks and project organization.
  • Collaborated with team members to enhance operational processes and workflows.
  • Maintained office supplies and ensured equipment functionality at the center.

Education

Bachelors of Arts - Communication Sciences and Disorders

The Ohio State University, College of Speech and Hearing Sciences
Columbus, Ohio
05.2025

High School Diploma -

Bishop Fenwick High School
Franklin
05-2020

Skills

  • Patient interaction and advocacy
  • Diagnostic assessment
  • Communication strategies
  • Data management
  • Team collaboration
  • Hospitality and accommodation

CLINICAL/OBSERVATION EXPERIENCE

  • The Ohio State University Aphasia Initiative
  • Undergraduate Student Assistant
  • Volunteering for 1–2-hour shifts once a week while receiving credit for coursework.
  • Following all hospital regulations and safety guidelines, as well as knowing emergency codes in case of possible emergencies.
  • Working independently among patients when needed while engaging and including families during sessions.
  • Performing tasks for graduate students, restocking supplies, and bringing members whatever they may need.
  • Master Clinicians Network- Clinical Observations 3360 Course
  • Student
  • Watching various 15–60-minute videos of Audiologists and Speech-Language Pathologists practicing in multiple settings including patients with varying degrees of speech and/or hearing impairments. After watching these videos, a 250–500-word reflection would be completed and submitted to the professor based on a series of questions relating the key themes of each video.

ACTIVITIES & INVOLVEMENT

  • National Student Speech-Language Hearing Association
  • Member
  • Working with youth in surrounding areas, providing lesson plans and volunteering in schools.
  • Raising awareness by getting involved in the OSU community as well as sharing information about the speech and hearing fields.
  • Creating a community among fellow active members.

References

References available upon request.

Timeline

Student Operations Assistant

The Ohio State University Nisonger Center UCEDD
10.2022 - 05.2024

Cashier/ Floor Sales/ Customer Service

Berns Garden Center
05.2018 - Current

Bachelors of Arts - Communication Sciences and Disorders

The Ohio State University, College of Speech and Hearing Sciences

High School Diploma -

Bishop Fenwick High School