Shelby Applebaum
Oak Park,MI
Summary
Dynamic and detail oriented individual with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly learning new skills.
Overview
6
6
years of professional experience
Work History
Letter Carrier
USPS
Oak Park, MI
11.2023 - 07.2024
- Delivered letters and packages across multiple stations in Metro Detroit
- Provided kind and caring customer service while managing diverse delivery routes and rigid time constraints.
Server
Sid Gold's Request Room
Detroit
04.2021 - 12.2023
- Served drinks and managed billing in a lively environment featuring live music and craft cocktails
- Utilized Micros POS to process payments and manage transactions.
Customer Service Chat Representative
Adorama Camera Company
Remote
11.2020 - 07.2021
- Addressed customer inquiries and resolved issues efficiently, achieving high performance metrics
- Conducted sales totaling over $50,000 through effective problem resolution and product recommendations.
Paralegal Assistant (Part-Time)
Bernstein and Gray Law Group
Long Beach, NY
08.2019 - 10.2020
- Drafted and organized legal documents including contracts and pleadings
- Conducted research and fact investigations to support legal arguments
- Delivered subpoenas and assisted with legal case preparation.
Logistics and Sales Senior Advisor (Part-Time)
Boar's Head
Queens, NY
08.2018 - 10.2020
- Acted as a brand ambassador, enhancing customer support and sales performance
- Managed inventory control and quality, developed customer sampling plans based on buying trends.
Bridal Consultant
Kleinfeld Bridal
New York, NY
11.2019 - 04.2020
- Delivered personalized bridal consultations for a renowned brand, consistently surpassing sales goals
- Generated over $100,000 in luxury bridal gown sales through strategic up-selling and client engagement.
Waitress
Das Biergarten
Long Island, NY
01.2019 - 11.2019
- Provided food and beverage service in a high-energy setting, ensuring customer satisfaction.
Education
Some College (No Degree) - Liberal Arts And Sciences
City College of New York
New York, NYSkills
- Customer Service
- Sales and Upselling
- Inventory Management
- Organizational Skills
- Problem Solving
- Time Management
- Weather Tolerance
- Active Listening
- Calm Under Pressure
- Conflict Resolution
- Flexible and Adaptable
Timeline
Letter Carrier
USPS
11.2023 - 07.2024
Server
Sid Gold's Request Room
04.2021 - 12.2023
Customer Service Chat Representative
Adorama Camera Company
11.2020 - 07.2021
Bridal Consultant
Kleinfeld Bridal
11.2019 - 04.2020
Paralegal Assistant (Part-Time)
Bernstein and Gray Law Group
08.2019 - 10.2020
Waitress
Das Biergarten
01.2019 - 11.2019
Logistics and Sales Senior Advisor (Part-Time)
Boar's Head
08.2018 - 10.2020
Some College (No Degree) - Liberal Arts And Sciences
City College of New York
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