Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shelby Bailey-Claunch

Oklahoma City,OK

Summary

Motivated and driven sales professional with a solid foundation in sales. Skilled at building strong client relationships and driving revenue growth. Proven track record of consistently meeting sales targets and contributing to team success. Demonstrates effective communication and negotiation skills. Equipped with a robust background in fostering client relationships and achieving sales targets. Known for a strong focus on teamwork and delivering results. Adaptable to changing market conditions and skilled in persuasive communication and strategic planning. Experienced sales professional with strong expertise in driving revenue and building client relationships. Adept at team collaboration, adapting to changing needs, and leveraging skills in negotiation, communication, and strategic planning. Known for reliability, fostering a productive team environment, and consistently meeting targets. Experienced with relationship-building and driving sales growth through effective communication. Utilizes persuasive techniques to foster client trust and close deals. Track record of exceeding sales targets and contributing to team objectives. Hardworking employee enthusiastic about learning the ins and outs of the Type field. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, and problem-solving abilities.

Overview

4
4
years of professional experience
1
1
Certification

Work History

T-Mobile Assistant Manager/ Sales Representative

T-Mobile Premium Retailers
08.2023 - Current
  • Welcomed customers and assisted them with device-related issues.
  • Utilized problem-solving skills for effective resolution of client concerns.
  • Use my sales experience to get the best deal possible for customers
  • Treating customer with respect, kindness, and compassion
  • Established strong relationships with clients, fostering long-term loyalty and repeat business.
  • Participated in weekly sales meetings to discuss performance metrics, set goals, and identify areas for improvement or opportunity.
  • Collaborated with team members to optimize sales strategies, sharing best practices and learning from each other''s experiences.
  • Conducted engaging product demonstrations, showcasing features and benefits tailored to individual customer requirements.
  • Maximized revenue through upselling techniques and persuasive communication skills during sales presentations.
  • Developed customized solutions based on unique client requirements, resulting in satisfied customers and increased referrals.
  • Cultivated a welcoming store environment that encouraged customers to explore products at their leisure while remaining available for assistance when needed.
  • Maintained up-to-date knowledge of industry trends and competitor offerings, positioning products strategically in the market.
  • Managed inventory efficiently, ensuring adequate stock levels to meet customer demand without excess waste.
  • Leveraged CRM tools to track leads, manage follow-ups, and analyze data for informed decision-making regarding marketing tactics or inventory adjustments.
  • Optimized sales floor layout by strategically positioning high-demand items in prime locations, resulting in increased visibility and impulse purchases.
  • Boosted customer satisfaction by promptly addressing inquiries and providing knowledgeable product information.

Line Cook

Brinker International Corp. / Chili's Grill & Bar Restaurant
07.2022 - 08.2023
  • Sets up and stocks food items and other necessary supplies
  • Prepares food items by cutting, chopping, mixing, and preparing sauces
  • Cooks food items by grilling, frying, sautéing, and other cooking methods to specified recipes and standards
  • Maintain cleanliness and complies with food sanitation requirements by properly handling food and ensuring correct storage
  • Cleans and sanitizes cooking surfaces at the end of the shift
  • Performs inventory checks and completes food storage logs

Shift Lead/Manager

Chilis
03.2022 - 08.2023
  • Maintains staff by recruiting, selecting, orienting, and training employees
  • Ensures a safe, secure, and legal work environment
  • Develops personal growth opportunities
  • Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results

Shift Leader

Brinker International Corp. / Chili's Grill & Bar Restaurant
06.2022 - 02.2023
  • I opened the restaurant and went over inventory
  • Made sure all of my employees were there on time and got all the help they needed

Hostess

Texas Roadhouse
06.2021 - 11.2021
  • I worked the window, sat guests, served guests

To-Go Specialist

Chili's
03.2021 - 06.2021
  • Packaged orders, QA’d, carried orders out, payed customers out

Education

High School Education -

Southeast High School
Oklahoma City, OK

Skills

  • Host/Hostess
  • Front Desk
  • Busser
  • Restaurant Experience
  • Restaurant Management
  • Serving Experience
  • POS
  • Food Service
  • Catering
  • Kennel Experience
  • Dog Handling
  • Food Handling
  • Communication skills
  • Customer service
  • Pet Grooming
  • Animal Care
  • Pet Care
  • Food handling
  • Restaurant experience
  • Shift management
  • Cash handling
  • Cooking
  • Serving
  • Cash register
  • Hospitality
  • Upselling
  • Leadership
  • Conflict management
  • Retail sales
  • Payroll
  • Typing
  • Sales management
  • Recruiting
  • Financial management
  • Project management
  • Management
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills
  • Sales expertise
  • Relationship building
  • Product and service knowledge
  • Sales presentations
  • Sales closing
  • Sales strategy development
  • Complex Problem-solving
  • Sales development
  • Product and service sales
  • Customer retention
  • Client service
  • Negotiation tactics
  • Upselling and cross selling
  • Objection handling
  • Relationship selling
  • Sales consultation
  • Process improvement
  • Customer needs assessment
  • Performance improvement
  • Strategic planning
  • Customer success management
  • Records management
  • Regulatory compliance

Certification

  • Food Handler Certification
  • CPR Certification April2021 to June2036
  • Driver's License October2023 to October2027
  • ServSafe
  • HVAC Certification
  • EPA Refrigeration Certification
  • EPA Type I

Timeline

T-Mobile Assistant Manager/ Sales Representative

T-Mobile Premium Retailers
08.2023 - Current

Line Cook

Brinker International Corp. / Chili's Grill & Bar Restaurant
07.2022 - 08.2023

Shift Leader

Brinker International Corp. / Chili's Grill & Bar Restaurant
06.2022 - 02.2023

Shift Lead/Manager

Chilis
03.2022 - 08.2023

Hostess

Texas Roadhouse
06.2021 - 11.2021

To-Go Specialist

Chili's
03.2021 - 06.2021

High School Education -

Southeast High School
Shelby Bailey-Claunch