Shelby Barker
Columbus,Georgia
Summary
I am a hard-working and driven individual who isn't afraid to face challenges. I'm passionate about my work and know how to do the job. I would describe myself as an open and honest person who doesn't believe in misleading others and tries to be fair in everything I do. Skilled Office Manager with comprehensive experience in overseeing daily office operations, implementing effective policies for better efficiency, and coordinating administrative activities. Strengths include multi-tasking abilities, strong communication skills, and proficiency in managing diverse teams. Significant contributions made to previous roles include improving organization systems and effectively handling multiple tasks concurrently under pressure.
Overview
5
5
years of professional experience
Work History
Office Manager
Peachtree Properties Management
Columbus , GA
11.2023 - 10.2024
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Automated office operations for managing client correspondence, payment schedules and data communications.
- Maintained confidential records relating to personnel matters.
- Created and managed budgets for travel, training, and team-building activities.
- Managed office inventory and placed new supply orders.
- Reviewed files and records to obtain information and respond to requests.
- Managed, scheduled and coordinated office functions and activities for employees.
- Managed office budget to handle inventory, postage and vendor services.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Patient Access Representative
Saint Francis Heart Hospital
05.2023 - 10.2023
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Providing excellent customer service by promptly answering patient inquiries.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Addressed bad debts in line with set protocols.
- Coordinated patient's care by facilitating caregiver access to medical home providers and resources to meet patient needs.
- Contacted patients on annual renewal dates to offer assistance.
- Greeted and assisted patients with check-in procedures.
Key holder
Miles to go too
06.2019 - 05.2023
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Managed customer needs and delegated tasks to employees for optimal coverage.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Education
High School Diploma -
Harris County High School
Harris county11.2021
Some College (No Degree) - Radiology
Columbus Technical College
Columbus, GASkills
- Customer service
- Food service
- Communication skills
- Restaurant experience
- Time management
- Patient education
- Scheduling coordination
- Scheduling
- Office management
- Clinic experience
- Billing
Timeline
Office Manager
Peachtree Properties Management
11.2023 - 10.2024
Patient Access Representative
Saint Francis Heart Hospital
05.2023 - 10.2023
Key holder
Miles to go too
06.2019 - 05.2023
High School Diploma -
Harris County High School
Some College (No Degree) - Radiology
Columbus Technical College
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