Shelby Barlow
Yorba Linda,CA
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
8
8
years of professional experience
Work History
Kennel Worker
Cowboys Dog Ranch
Hampton, VA
03.2026 - 05.2026
- Supervised daily feeding and care routines for diverse canine breeds.
- Maintained cleanliness and sanitation of kennel facilities to ensure health standards.
- Developed training schedules for dogs, enhancing behavioral outcomes and obedience.
- Monitored animal health, identifying signs of illness and coordinating veterinary visits.
- Trained new staff on kennel operations, promoting consistency in care practices.
- Enhanced customer service by communicating effectively with pet owners regarding their pets' needs and progress.
Lot Manager
Auto Rescue
Hampton, VA
06.2020 - 05.2026
- Oversaw daily vehicle inventory management to ensure optimal lot organization.
- Monitored compliance with safety regulations, reducing potential hazards on site.
- Oversaw equipment maintenance schedules to ensure operational readiness of vehicles.
- Provided exceptional service, addressing customer inquiries and handling complaints professionally.
Hostess
Angelo's Steak and Pancake House
Newport News, VA
03.2018 - 06.2019
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system efficiently to optimize seating arrangements.
- Coordinated with kitchen staff to communicate guest needs and special requests.
- Assisted in training new hosts on customer service protocols and procedures.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
High School Diploma -
Denbigh High School
Newport News, VA06.2020
Skills
- Sanitation
- Scheduling appointments
- Patience and perseverance
- Interactive communication skills
- Group management
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Safe food handling
Timeline
Kennel Worker
Cowboys Dog Ranch
03.2026 - 05.2026
Lot Manager
Auto Rescue
06.2020 - 05.2026
Hostess
Angelo's Steak and Pancake House
03.2018 - 06.2019
High School Diploma -
Denbigh High School