Shelby Baude

• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
• Answered multi-line phone system and enthusiastically greeted callers.
• Maintained daily report documents estimates, and invoices.
• Entered data into system and updated customer contacts with information to keep records current.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
• Engaged customers in social conversations to create pleasant and easy shopping experience.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.

• Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
• Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
• Taught children to organize toys, wash hands, and share by leading by example.
• Enforced rules and managed behavior through developmentally appropriate discipline.
• Prepared, cooked and served breakfast, lunch, and snacks to children.
• Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
• Encouraged good behaviors using positive reinforcement methods.
• Increased parent satisfaction with regular communication about their child''s progress and daily experiences.
• Opened the facility every morning and welcome children and parents starting at 6am.
• Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.

Helped clients with everyday tasks such as showers, general hygiene, eating, getting to work and school.

Encouraged clients to keep a positive attitude and make good choices.

Redirected clients when showing negative behaviors.

Provided clients with activities to do such as, coloring, puzzles, music/dancing, movies, spa time and more.

Documented important information about the client's day such as what they ate, what they did that day and if an incident happened made a very detailed incident report.

Assisted nurses in helping and encouraging clients to take medicine.