Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelby Birch

Niantic,CT

Summary

Dedicated to supporting emotional, social and academic development of young children. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Desire to complement education-based strategies with techniques to promote overall health and wellness. Proactive and caring worker with 10 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference. Dedicated Assistant Director provides students with safe and nurturing learning environment. Possesses excellent communication, interpersonal and problem-solving skills.

Overview

14
14
years of professional experience

Work History

Assistant Director at Ballestrini's Childcare

Andrea Rowe
09.2014 - Current
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Increased student engagement with diverse teaching methods, including hands-on activities and group projects.
  • Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Developed and implemented behavior management plans.
  • Contributed to the development of age-appropriate curriculum, aligning content with state standards and child development principles.
  • Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.

Host/To Go Specialist

Olive Garden Restaurant
07.2012 - 08.2014
  • Provided patrons with estimated waiting times during peak service hours.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.
  • Advised customers about special offerings and menu items to help drive sales.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.

After-School Care Provider

Niantic Center School
09.2010 - 06.2012
  • Developed age-appropriate activities and crafts to engage children.
  • Provided homework assistance, resulting in better understanding of subject material and increased confidence in students.
  • Facilitated conflict resolution among students, promoting positive social interactions within the group setting.
  • Utilized positive reinforcement techniques to encourage good behavior.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Assisted with snack preparation, adhering to proper food handling guidelines for healthy meals during after-school hours.

Education

High School Diploma -

East Lyme High School
East Lyme, CT
06.2012

Skills

  • Strategic Planning

  • Professional and Courteous

  • Staff Management

  • Managing Operations and Efficiency

  • Teamwork and Collaboration

  • Idea Development and Brainstorming

  • Team Leadership

  • Good Judgment

  • Staff Training

  • Crisis Management

  • Operations Management

  • Goal Setting

  • Problem Resolution

  • Computer Skills

  • Decision-Making

Timeline

Assistant Director at Ballestrini's Childcare

Andrea Rowe
09.2014 - Current

Host/To Go Specialist

Olive Garden Restaurant
07.2012 - 08.2014

After-School Care Provider

Niantic Center School
09.2010 - 06.2012

High School Diploma -

East Lyme High School

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Shelby Birch