Shelby Blewett
Grangeville,ID
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Licensed Agent Assistant
Mike Asker, Farm Bureau Insurance
Grangeville, ID
10.2020 - Current
- Resolved customer complaints in a timely manner by addressing their concerns directly.
- Created and submitted insurance proposals for clients, ensuring accuracy of information.
- Provided administrative support to licensed agents, including maintaining client databases and preparing documents.
- Processed incoming and outgoing mail, faxes, emails, and other correspondence.
- Conducted research on various policies to ensure compliance with regulations.
- Maintained records of client transactions and updated account statuses in database system.
- Assisted with the preparation of presentations for potential customers.
- Answered customer inquiries regarding policy coverage and changes.
- Reviewed existing policies to identify areas where improvements can be made.
- Developed training materials used during onboarding process of newly hired staff members.
- Participated in weekly meetings with upper management team members.
- Managed incoming calls from customers in a professional manner.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Deputy Court Clerk, Civil Desk
Idaho County District Court
Grangeville, ID
05.2018 - 10.2020
- Served as liaison between the courts and law enforcement agencies when necessary.
- Managed calendar scheduling for courtroom proceedings.
- Issued subpoenas when requested by an attorney or judge.
- Organized and maintained a large database of records, including case files, court dockets, and other related materials.
- Attended all sessions of court and recorded minutes of proceedings.
- Provided administrative support to the court staff by preparing and filing legal documents.
- Prepared daily reports on cases processed during each session of court.
- Coordinated with attorneys, judges, clerks of court and other personnel to ensure smooth running of court proceedings.
- Provided clerical support such as typing letters, memos, orders and judgments.
- Maintained confidentiality concerning all matters heard in open court or discussed with attorneys or clients.
- Updated records after each hearing or trial was concluded.
- Reviewed paperwork submitted by attorneys to verify accuracy before submitting it to the judge.
- Assisted in data entry for all incoming cases into the computer system.
- Ensured that all necessary forms were completed accurately before trial dates.
- Greeted visitors entering the courthouse and provided assistance as needed.
- Prepared and issued summons, complaints, warrants and other documents necessary for daily courtroom operations.
- Updated and maintained court calendar, responded to inquiries about court procedures and resolved scheduling conflicts with attorneys.
- Fulfilled document requests by citizens, parties to cases, judges and attorneys, keeping records of documents provided.
- Answered face-to-face and telephone requests for information about warrants, citations and other court documents or procedures.
- Tracked cases and managed electronic and physical records, creating new case files, entering filings, hearings, trials and judgments and closing cases when complete.
- Acted as court cashier, processing billing and payments for fines, bonds, bail and other court fees, also recording details of payment and reporting missed deadlines or delinquency.
- Utilized court management software to track cases and generate reports.
- Drafted and distributed court orders and decisions as directed by judges.
- Responded to inquiries from attorneys, law enforcement, and the public.
Insurance Sales
Phillip Adamcik, State Farm
La Grange, TX
01.2015 - 07.2017
- Resolved customer complaints in a timely manner by addressing their concerns directly.
- Created and submitted insurance proposals for clients, ensuring accuracy of information.
- Conducted research on various policies to ensure compliance with regulations.
- Collaborated with team members on projects such as developing marketing strategies or creating new products offerings.
- Advised customers on how best to manage their insurance needs while staying within budget constraints.
- Performed daily data entry tasks accurately to ensure accurate record keeping.
- Assisted with the preparation of presentations for potential customers.
- Reviewed existing policies to identify areas where improvements can be made.
Education
High School Diploma -
Grangeville High School
Grangeville, ID05-1994
Some College (No Degree) -
Lewis Clark State College
Lewiston, IDSkills
- Financial Acumen
- Document Preparation
- File Management
- Property Marketing
- Customer Service
- Report Preparation
- Data Entry
- Spreadsheet tracking
- Meeting planning
- Organizational Skills
- Multi-Line Phone Systems
- Problem-solving abilities
- Time management abilities
- Analytical Thinking
- Professional Demeanor
- Multitasking and Time Management
- Excel spreadsheets
- Excellent Communication
- Scheduling and calendar management
- Reliability
Certification
Health Insurance License
Casualty Insurance License
Life Insurance License
Property Insurnace License
State of Idaho Notary
Timeline
Licensed Agent Assistant
Mike Asker, Farm Bureau Insurance
10.2020 - Current
Deputy Court Clerk, Civil Desk
Idaho County District Court
05.2018 - 10.2020
Insurance Sales
Phillip Adamcik, State Farm
01.2015 - 07.2017
High School Diploma -
Grangeville High School
Some College (No Degree) -
Lewis Clark State College
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