Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelby Bogle

Elkhart,IN

Summary

Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

6
6
years of professional experience

Work History

Factory Line Worker

Thor Motor Coach
03.2021 - Current
  • Utilize effective time management techniques to ensure that all installations are completed efficiently and effectively, meeting the required standards of quality.
  • When faced with units that do not follow the blueprints, it is important to quickly problem solve and work closely with engineers to identify the issue and find a resolution.
  • Engage in continuous cross-training to develop a versatile skill set that allows me to assist coworkers who may fall behind or require additional support.
  • Maintaining a tidy and orderly workspace to maximizing efficiency and productivity

Assistant Manager

IHOP
08.2018 - 03.2021
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Established team priorities, maintained schedules and monitored performance.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Ensuring that all individuals adhere to the safety and health regulations set by both the company and the state.
  • Ensure that every customer leaves satisfied and assist in resolving any issues that may arise.
  • Assist in interviewing possible employees and helping them with the onboarding process.

Education

High School Diploma -

Elkhart Memorial High School
Elkhart, IN
06.2016

Skills

  • Prioritization
  • Issue and Complaint Resolution
  • Staff education and training
  • Good Judgment
  • Complex Problem-Solving
  • Customer Relationship Management (CRM)
  • Corrective Action Planning
  • Performance Improvement
  • Detailed Oriented

Timeline

Factory Line Worker

Thor Motor Coach
03.2021 - Current

Assistant Manager

IHOP
08.2018 - 03.2021

High School Diploma -

Elkhart Memorial High School
Shelby Bogle