Shelby Bracco
Atlanta
Summary
Personable and dedicated professional looking to grow into new opportunities. Eight years of customer service experience and almost two years of corporate experience has led to a expansive tool box of skills that are ready to adapt and excel at any challenge. Known for integrity, flexibility, and a unique desire for growth. Proven track record of delivering optimal results and helping others along the way.
Overview
4
4
years of professional experience
Work History
Performance Analyst
Lcg Associates
Atlanta, GA
04.2024 - Current
- Work cohesively in client teams to deliver optimized results
- Carefully analyze data and accurately present it in detailed spreadsheets and slide decks
- Communicate effectively with team members, banks, clients, and fund managers
- Solve complex problems and obstacles in a timely manner without getting overwhelmed
- Organize and plan around due dates
- Mitigate disagreements between other team members to deliver the best product
- Excellent training and communications abilities, fully responsible for training new coworkers
Barista
Starbucks
Atlanta, GA
08.2021 - 04.2024
- Provide excellent and memorable customer service at all times
- Produce quality and accurately made drinks and food under pressure
- presentable, positive, and friendly attitude
- team building and great team working ability
- communication and problem solving
Education
BBA - Finance
Kennesaw State University
Kennesaw, GA05-2023
Skills
- Excel expertise, quantitative analysis
- Business intelligence
- Teamwork and collaboration
- Customer service
- Time management
- Attention to detail
- Effective communication and relationship building
- Leadership development, staff training
- Crisis management
- Workflow optimization and decision-making
- Adaptive learning, problem solving
- Interpersonal skills
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Performance Analyst
Lcg Associates
04.2024 - Current
Barista
Starbucks
08.2021 - 04.2024
BBA - Finance
Kennesaw State University