SHELBY BRACKHAN
Lincoln ,Ne
Summary
With an assorted background and experience in creative design, employee engagement, benefits administration, and strategic planning. Created a developed and strong foundation in both creative problem-solving and operational management. Skilled in managing projects, fostering cross-department collaboration, and delivering high-quality service. A proven ability to adapt to changing environments and quickly learn new skills. Eager to leverage a unique combination of creative and organizational expertise to contribute to a new industry, I am excited to apply my broad skill set and passion for growth in a fresh and dynamic role.
Overview
6
6
years of professional experience
Work History
Human Resources Specialist
Duncan Aviation Inc.
08.2024 - Current
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Streamlined recruitment processes for efficiency, reducing average hiring time significantly.
Design Assistant
Duncan Aviation
09.2023 - 08.2024
- Assisted with the creation of visually appealing presentations to effectively communicate design concepts and ideas.
- Enhanced design project efficiency by streamlining communication between team members and clients.
- Ordered samples from vendors to handle presentation creation activities.
- Worked with vendors and showrooms to produce quotes.
- Assisted interior designer in designing and creating comfortable and functional environments to represent clients' lifestyle, taste and budget.
- Participated in client meetings, presenting design concepts confidently and professionally while addressing feedback constructively.
- Collaborated with senior designers on large-scale projects, ensuring timely completion and client satisfaction.
- Continually updated personal knowledge of industry software tools like Adobe Creative Suite, ensuring efficient work processes and a competitive advantage.
- Managed multiple concurrent projects while maintaining attention to detail and meeting tight deadlines under pressure.
- Organized and maintained digital asset libraries, streamlining workflow processes and increasing overall productivity.
- Used Adobe Creative Suite to edit images for use in marketing materials and website content.
- Leveraged industry knowledge and emerging trends to build innovative messaging and bring design concepts to fruition.
Office Manager
Seward Vision Clinic, P.C.
09.2022 - 08.2023
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
Licensed Insurance Account Manager
Gallagher Benefit Services
11.2018 - 06.2022
- Maintained a high level of knowledge regarding insurance products and regulations through ongoing education courses and certifications.
- Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation.
- Strengthened customer loyalty by providing personalized account management services to clients.
- Developed customized presentations highlighting the benefits of insurance products tailored to individual client needs, resulting in increased sales conversions.
- Collaborated effectively with team members to achieve shared goals, consistently exceeding performance targets.
- Maintained open lines of communication with clients throughout the claims process, ensuring a smooth and seamless experience for all parties involved.
- Met with customers to provide information about available products and policies.
- Calculated premiums and established payment methods for sales.
- Conducted annual reviews of existing policies to update information.
- Designed presentations and marketing materials to promote insurance products.
Education
Aesthetics -
College Of Hair Design
Lincoln, NE12.2013
High School Diploma -
York High School
York, NE05.2010
Skills
- Design planning
- Digital design
- Color coordination
- Adobe creative suite
- Customer relations
- Microsoft Office Suite
- Benefits administration
- Office administration
- Organizational skills
- Data entry
- Clear oral/written communication
About Me:
Passionate vinyl record collector, enjoying tunes on a restored 1956 Zenith record console, mostly playing Rock and Soul genres.
Hobbies include gardening, floral design, and the study of herbalism. Avid music fan and a deep preference for espresso vs. tea.
Always ready to escape to the lake whenever possible and spend time kayaking or attempting to stand up right on a paddle board.
Recently, my life has taken a transformative shift as I transitioned from the fast-paced energy of city living to the slower, more grounded lifestyle of a cattle ranch. Living on a ranch has introduced me to the demanding yet rewarding aspects of ranching, where caring for livestock, managing pastureland, and embracing the rhythm of nature becomes a daily experience. I’ve learned the intricacies of caring for animals, from feeding and grooming to understanding their health needs. The work is often physical, requiring long hours outdoors, and yet there's something incredibly fulfilling about being connected to the land and its cycles. This lifestyle has deepened my respect for nature, and I now see the world through a different lens—one that includes the beauty of wide open spaces
Timeline
Human Resources Specialist
Duncan Aviation Inc.
08.2024 - Current
Design Assistant
Duncan Aviation
09.2023 - 08.2024
Office Manager
Seward Vision Clinic, P.C.
09.2022 - 08.2023
Licensed Insurance Account Manager
Gallagher Benefit Services
11.2018 - 06.2022
Aesthetics -
College Of Hair Design
High School Diploma -
York High School