Experienced nursing professional bringing demonstrated clinical expertise, leadership skills, and technical knowledge. Proficient in team management, communication, and working with multidisciplinary teams to optimize patient care and goal achievement. Quality-driven and efficient with strong interpersonal abilities. Proven history of fostering productivity to meet team, individual and management objectives.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Director of Specialty Services
Vanderbilt Wilson County Hospital
Lebanon, TN
12.2020 - Current
Management of multiple departments under my direction involving specialized fields, including Cardiac, Neurology, Telemetry, Dialysis, and Palliative care.
Opened and currently manage a 9-bed Epilepsy Monitoring Unit in October 2021 to provide diagnostic EEG testing to the community population.
Opened and currently manage a 6-bed overflow observational unit.
Completed weekly floor work to stay up to date on latest clinical practices and procedures.
Maintained adequate unit supplies to meet expected patient demands and fiscally managed the budget for all operating units to maintain productivity.
Helped floor nurses make care decisions by applying exceptional clinical judgment and knowledge of facility policies.
Received and researched complaints from families, patients, and clinical staff in order to resolve concerns to full satisfaction.
Developed and arranged continuing education opportunities for all staff to increase knowledge and skills.
Coordinated employee schedules and job assignments.
Oversaw nursing operations for the COVID unit, delivering leadership, assistance, and management for a staff of 30.
Managed performance of nursing staff from multiple departments by reviewing task completion, prioritization, and reports.
Recruited and hired intelligent clinical and administrative staff to bolster the skill set of an already talented team.
Participated in daily meetings with department heads to discuss census information, admissions, and discharges for residents.
Managed operations in accordance with budget requirements.
Developed policies to align procedures with nursing home strategic initiatives and complied with statutory, regulatory, state, and federal guidelines.
Facilitated peer-to-peer conflict resolution.
Oversaw COVID/Rule-Out program and developed and initiated policies and procedures to standardize delivery of care.
Chair of the Patient Experience Committee and the Falls Prevention Committee.
Clinical Staff Leader
Vanderbilt Wilson County Hospital
Lebanon, TN
01.2019 - 11.2020
Clinical Staff Leader currently over 2N/PCU and 1West with experience as CSL over 1North for approximately one and a half years.
Level V nurse for Clinical Advancement Program
Responsibilities include multiple jobs and assisting the Director, as well as, and other Director that needs assistance.
Involved in many working groups including: informatics, work flow processes, IV pump distribution, and patient belongings.
Stroke and Chest Pain Committee member
Hospital lead on night of Vanderbilt takeover to promote a smooth and safe transition with minimal interruption in patient care and staff workflow.
Responsible collaborating the opening of 1West and making sure the floor was ready for staff and patients that involved advanced workflows and multidisciplinary team work.
In charge of scheduling multiple units and multiple shifts to make sure that staff are supported throughout their shift, including leave requests and PRN positions across multiple departments.
Hiring coordinator for the intake of new staff including screening applicants, interviews, scheduling, education class requirements, and other processes such as access for all new staff members on 1 West and PCU.
EPIC superuser trainer and POC superuser
Assisted with New Hire Orientation by teaching classes for training purposes and education due to advanced skill set achieved.
Education to all employees on updated policies, evidence based-practice, certification requirements, skills, and tasks needed to safely deliver best quality of care.
Responsible for ordering supplies for multiple departments as needed through eProcurement for staff and patient needs.
Address and ascertain that staff needs are met on both units including complaints, issues, and needs that are addressed in a prompt and direct manner.
Responsible for disciplinary action and counseling among staff to promote a sense of responsibility, respect, and increase in patient and environmental safety.
PI coordinator for West, PCU, and 1North. For the last two years I have created a PI plan for PCU revolving around quality measures that are high risk and can directly impact patient safety. Responsible for creating the PI for 1West and evolving those measures to the needs of the floor as it develops.
Medical Detox Intake Coordinator
Tennova Healthcare of Lebanon
Lebanon, TN
01.2018 - 12.2018
Called patients to schedule intake appointments, consistently double-checking information and availability.
Answered 25 average daily phone calls to schedule appointments and address patient inquiries.
Interviewed patients to collect medical information and insurance details.
Addressed, documented, and responded to incoming and outgoing calls and correspondence.
Created and maintained accurate and confidential patient files.
Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
Gathered information to file appeals for Medical Detox case denials and minimized inaccuracies by maintaining accurate records of approvals.
Helped create new policies and order sets for patients that were assessed and treated through the Detox Program.
Maintained insurance verification for patients and coordinated post-hospital rehabilitation program intake.
Achieved a close-working network with several rehabilitation facilities for the cohesion and promoting factors of patient rehabilitation.
Drug Free Wilson County Member
Advertised the program during community events and outreach.
Charge Nurse
University Medical Center
Lebanon, TN
02.2014 - 12.2017
Trained and mentored new RNs on best practices, hospital policies and standards of care.
Educated patients on disease prevention and health maintenance.
Utilized Situation-Background-Assessment-Recommendation (SBAR) and electronic health records to document treatments and patient status observations.
Distributed assignments to RNs, LPNs and resident advisors while providing guidance and training to ensure proper care was administered to patients.
Documented and evaluated effectiveness of care plans and interventions.
Provided leadership to telemetry and acute care unit; coordinated, tasked, and supervised nurses and ancillary staff based on staffing requirements.
Delivered high level of care to every patient.
Coordinated and performed patient admissions, transfers, and discharges.
Supported physicians and consultants with tests and procedures.
ACLS and BLS certified
Winner of the Shining Star award in 2015 and was recognized by the CMO for my outstanding dedication to patient care.
SuperUser for multiple processes including charting, hourly rounding, and AIDET communication.
Education
Bachelors of Science - Nursing
Tennessee Tech University
Cookeville, TN
12.2013
Master of Science - Leadership Executive in Nursing
Cumberland University
Lebanon, TN
08.2021
Skills
Staff Development and Precepting
Triaging patient concerns
Computerized charting specialist
Customer service
Planning and coordination
Organization
Team management
Inventory management
Project organization
Administrative support
Operational improvement
Process improvement
Problem resolution
Team building
Communications
Certification
Basic Life Support (BLS) Certification 2009-present
Advanced Cardiac Life Support (ACLS) Certification 2016-present
Community Involvement
Ambassador representative of Vanderbilt Wilson County Hospital for the Lebanon Chamber of Commerce
Leadership Wilson Delegate- Class of 2025
Wilson Books from Birth Member
Lebanon Women in the Lead Representative for Vanderbilt Wilson County Hospital
Timeline
Director of Specialty Services
Vanderbilt Wilson County Hospital
12.2020 - Current
Clinical Staff Leader
Vanderbilt Wilson County Hospital
01.2019 - 11.2020
Medical Detox Intake Coordinator
Tennova Healthcare of Lebanon
01.2018 - 12.2018
Charge Nurse
University Medical Center
02.2014 - 12.2017
Bachelors of Science - Nursing
Tennessee Tech University
Master of Science - Leadership Executive in Nursing
Cumberland University
Basic Life Support (BLS) Certification 2009-present
Advanced Cardiac Life Support (ACLS) Certification 2016-present
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