Shelby Branton
Suffolk,VA
Summary
Dynamic professional with experience as an Ironworker Apprentice at Palmer Tool. Proven ability to enhance project integrity through effective collaboration and problem-solving. Committed to maintaining high safety standards while delivering quality results in fast-paced environments. Strong attention to detail ensures successful project execution. A strong background in customer service and management as well.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Ironworker Apprentice
Palmer Tool
Newport News, VA
12.2024 - Current
- Assisted in the installation of structural steel components to ensure project integrity.
- Operated hand tools and power tools safely under supervision to complete assigned tasks.
- Collaborated with skilled ironworkers to learn techniques for welding and metal fabrication.
- Maintained a clean and organized worksite to promote safety and efficiency during operations.
- Participated in safety training sessions, enhancing knowledge of industry standards and practices.
- Documented daily activities and materials used, contributing to accurate project tracking and reporting.
- Maintained a clean worksite environment, removing debris from work areas regularly to reduce hazards.
- Complied with OSHA and company safety guidelines for height safety, lock out tag out, confined space, and hazardous material handling.
Supply Sales and Design Consultant
Bath and Backsplash LLC
Yorktown, VA
01.2024 - 12.2024
- Conducted needs assessments to determine client requirements for backsplash and supply designs.
- Collaborated with clients to create custom design proposals aligned with their vision and budget.
- Utilized design software to develop detailed layouts for kitchen and bathroom projects.
- Presented design solutions effectively to clients, ensuring alignment with their preferences and specifications.
- Managed project timelines and coordinated with suppliers to ensure timely delivery of materials.
- Educated clients on product features, benefits, and installation processes for optimal decision-making.
- Provided ongoing support throughout project execution, addressing client inquiries and concerns promptly.
- Reviewed completed installations for quality assurance, ensuring adherence to design specifications and standards.
- Enhanced company reputation by consistently delivering high-quality products and services on time.
General Manager
McFatters Restaurant
Poquoson, VA
01.2019 - 2024
- Directed daily operations to ensure seamless service and customer satisfaction.
- Implemented cost-control measures, optimizing inventory management and reducing waste.
- Trained and mentored staff, fostering a culture of excellence and teamwork.
- Developed strategic marketing initiatives, enhancing brand visibility and customer engagement.
- Collaborated with vendors to negotiate contracts, ensuring quality supplies at competitive prices.
- Monitored compliance with health and safety regulations, maintaining high standards within the restaurant environment.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Assistant Sales Manager
MGL Granite
Hampton, VA
03.2020 - 10.2020
- Assisted sales team in developing and implementing strategies to increase customer engagement.
- Coordinated product presentations and demonstrations to showcase features and benefits to potential clients.
- Managed inventory levels, ensuring availability of popular granite products for timely sales fulfillment.
- Provided training support for new sales representatives, enhancing their product knowledge and selling skills.
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Resolved customer inquiries and issues promptly, fostering strong relationships and repeat business opportunities.
- Assisted sales team with completing customer transactions and managing issues.
- Developed strong client relationships for repeat business and increased referrals.
- Completed store opening and closing procedures by counting drawers and managing security.
- Demonstrated exemplary customer service by engaging clients on sales floor.
Education
High School Diploma -
Poquoson High School
Poquoson06.2016
Skills
- Heavy lifting
- Safety awareness
- Oxy-fuel cutting
- Power tools proficiency
- Rigging techniques
- Fall protection
- Safety protocols and procedures
- Crane rigging
- Problem-solving abilities
- Attention to detail
- Heavy equipment operation
Certification
OSHA 10 maritime
OSHA 10 General industry
Forklift certified
Timeline
Ironworker Apprentice
Palmer Tool
12.2024 - Current
Supply Sales and Design Consultant
Bath and Backsplash LLC
01.2024 - 12.2024
Assistant Sales Manager
MGL Granite
03.2020 - 10.2020
General Manager
McFatters Restaurant
01.2019 - 2024
High School Diploma -
Poquoson High School