Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shelby Carr

Cottondale,FL

Summary

Reliable and upbeat worker successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and customer relations. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic dedicated to company success.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Retail Associate

Winn Dixie
  • Maintained clean sales floor and straightened and faced merchandise.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.

Server

Golden Corral Buffet And Grill
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Processed orders and sent to kitchen employees for preparation.
  • Inspected dishes and utensils for cleanliness.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.

Dishwasher

Sonny's BBQ
  • Followed supervisor instructions to complete tasks on time.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or [Type] items used often by kitchen staff.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
  • Inspected dishwashing equipment and reported issues to supervisor.
  • Adjusted water to correct temperature for optimum cleaning, rinsing and sanitizing.
  • Stored dishes, utensils and kitchen equipment in proper locations.
  • Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
  • Delivered washed dishes to various stations throughout restaurant to help team stay productive and focused on customer needs.
  • Washed dishes and assisted in bussing tables.
  • Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
  • Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
  • Monitored dishwashing machines for proper functioning.
  • Increased machine efficiency by scraping and pre-washing dishes.
  • Gently moved glassware, crystal, and other delicate items to prevent breakage.
  • Maintained proper temperatures, behaviors, and controls to meet or exceed health department standards.

Stock Associate

Family Dollar Distribution Center
  • Maintained effective team member communication.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory storage in clean and organized fashion.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Removed debris and packaging from boxes and separated for recycling or disposal.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Processed and packaged stock items for customer purchases.
  • Monitored inventory levels in stockrooms and alerted management to any discrepancies.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Maintained stockroom records and generated reports for management.
  • Picked and packed order items.
  • Kept work areas neat, clean and free from debris.
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Followed orders precisely for correct items, sizes and quantities.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Stocked designated items on shelves, end caps and displays.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Stocked shelves to match planogram images and instructions.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Safely and securely loaded items to prevent damage during transport.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Completed inventory accounts to keep records current and promote accurate ordering.
  • Transported merchandise pallets to move in warehouse.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
  • Stocked warehouse efficiently by comparing item numbers with storage locations.
  • Managed timely and effective replacement of damaged or missing products.
  • Prepared and checked outbound shipments for accuracy.

Correctional Officer

Jackson Correctional Institution
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Completed intake paperwork, fingerprints, and searches.
  • Observed behavior of residents individually and in groups.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Inspected work sites and crew trucks for contraband, cleanliness, and safety.
  • Assisted in development of procedures and policies to maintain peace and order in facility.
  • Searched building and grounds, living quarters, and work areas for contraband.

92G Culinary Specialist

Army National Gaurd
11.2020 - Current
  • Verified that daily nutritional and special culinary servings complied with laws, company regulations and accepted nutritional standards.
  • Prepared nourishing, palatable and well-balanced meals to enhance formal, informal and offsite dining experiences.
  • Operated as culinary coach and leader and engaged in detailed food preparation and service execution during especially busy times.
  • Partnered with sustainability team to minimize waste and creatively minimized global footprint in culinary operations.
  • Conducted inspections of food preparation and dining facilities to verify compliance with health and safety regulations.
  • Maintained records and awareness of unique dietary restrictions or allergies of personnel, accommodating needs in meal preparation.
  • Took inventory of supplies and maintained accurate stock records to minimize losses and support supply ordering.
  • Established food preparation procedures and guidelines to promote meal consistency and quality.
  • Managed delivery of fresh rations in [Type] environments for over [Number] personnel.
  • Planned menus and ordered various food stock to provide balanced and nutritious meals.
  • Developed menus and meal plans which met personnel needs, utilizing available supplies and within budget restrictions.
  • Reduced spending by [Number]% by documenting inventory and purchases for budget management.
  • Inspected deliveries for accuracy and safety.
  • Prepared and served food to approximately [Number] personnel in upscale urban restaurant.
  • Maintained composure and work quality while under stress.
  • Used manual or electric appliances to clean, peel, slice and trim foods.
  • Cleaned and maintained work areas, equipment and utensils.
  • Maintained high personal grooming standards and uniform presentation.
  • Lifted and carried heavy materials.
  • Pushed, pulled and transported large loads and objects.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Followed food safety practices and sanitation guidelines.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Trained new staff on food preparation and safety procedures.
  • Assisted in setting up and breaking down kitchen stations.
  • Monitored food temperature, discarding items not stored correctly.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Loaded dishes, glasses and tableware into dishwashing machines.
  • Stocked and rotated food items according to expiration dates.
  • Removed trash and cleaned kitchen garbage containers.
  • Operated food slicers, grinders and chopper in accordance with safety guidelines.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.

88M Motor Transport Operator

Army National Gaurd
11.2020 - Current
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Operated with safety and skill to avoid accidents and delays.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Maximized load safety by balancing, securing, and weighing products.
  • Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Monitored and managed fuel consumption and expenses for management reporting.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
  • Verified contents of inventory loads against Bills of Lading.
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Inspected load security and checked for damages.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
  • Completed routine maintenance on truck to keep in working order.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Removed and unloaded packages from [Type] trucks for customer deliveries, using extreme care to avoid damage to goods.
  • Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
  • Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Answered roadside assistance calls for tows and other vehicle support.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.

Education

High School Diploma -

Cottondale High School
Cottondale, FL
06.2021

Skills

  • Self-Directed Learning
  • Strong Communication and Interpersonal Skills
  • Inventory Replenishment
  • Customer De-escalation
  • Double and Triple Trailers
  • Heavy Haul Expertise
  • Tractor Trailer Driving
  • Vehicle Inspection
  • Hazardous Materials Endorsement
  • Dining Facility Management
  • Procedure Preparation
  • Sales Promotion

Certification

  • Culinary Specialist Course, 800-92G10 November 2021 to Present The united states army quartermaster school Fort Lee, Virginia training period from sep-20 to Nov-18
  • Motor Transport Operator September 2023 to Present 551-88M10 Phase I ( 117 HRS) 27 AUGUST 2023 - 9 SEPTEMBER 2023 CONDUCTED BY 2ND BATTALION (TC), 199TH REGIMENT (RTI) CAMP MINDEN, LA 551-88M10 Phase II (102 HRS) 10 SEPTEMBER 2023 - 22 SEPTEMBER 2023 CONDUCTED BY 2ND BATTALION (TC), 199TH REGIMENT (RTI) CAMP MINDEN, LA

Timeline

92G Culinary Specialist

Army National Gaurd
11.2020 - Current

88M Motor Transport Operator

Army National Gaurd
11.2020 - Current

Retail Associate

Winn Dixie

Server

Golden Corral Buffet And Grill

Dishwasher

Sonny's BBQ

Stock Associate

Family Dollar Distribution Center

Correctional Officer

Jackson Correctional Institution

High School Diploma -

Cottondale High School

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Shelby Carr