Shelby Carroll
Camdenton,MO
Summary
Looking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving abilities. Helpful professional and commended as a valuable team player with expertise in reception and costumer relations. Ready to bring six years of relevant work experience to a new position.
Overview
9
9
years of professional experience
Work History
Woodworking Technician
Samuel Hubbs (A Wooden Idea)
02.2023 - Current
- Drafted preventive maintenance schedule to support equipment longevity.
- Researched and implemented new technologies and equipment.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Learned the chemical components and reactions when creating artistic epoxy woodwork.
Receptionist
Tammy Cramer (LOTO Groom Room)
07.2018 - 01.2023
- Managed multiple appointments books spanning a year in length with hundreds of clients.
- Kept organized records with both digital and paper filing systems.
- Fielded incoming calls on multiple lines.
- Assisted with onboarding new clients and securing paperwork completion.
- Corresponded with clients through email, telephone, or postal mail.
- Maintained confidentiality of information regarding clients and company.
- Managed multiple tasks and met time-sensitive deadlines.
- Spearheaded the training of new employees.
Hostess
Al Highwood (Old Kinderhook)
05.2017 - 07.2018
- Accommodated special seating requests for guests to enhance satisfaction.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Greeted customers warmly upon arrival and provided a friendly presence throughout dining experience.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Managed multiple servers within a hectic work environment.
- Orchestrated customer correspondence with both phone and online reservations.
Receptionist Assistant
Kenny Carroll (Kenny Carroll Excavating)
05.2014 - 05.2015
- Resolved customer problems and complaints.
- Answered central telephone system and directed calls accordingly.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept a clean and organized office space.
- Filed both digital and paper records.
- Facilitated Quickbooks payroll and managed accounts payable.
Education
Camdenton High School
Camdenton, MO05.2020
Skills
- Customer and Client Relations
- Business Correspondence
- Multi-Line Telephone Systems
- Document Control
- Team Player
- Verbal and Written Communication
- Organization and Efficiency
- Schedule Management
- Independent Self-Starter
- Bank Deposits
- Office Supply Inventory Control
- Reminder Calls
- Project Support
- Team Training
- Deadline Compliance
- Assembly and Production
- Design Principles
- Computer Literate
References
- Julie Danuser (573) 216-4550
- Mandy McKinnon (573) 789-4086
- Tonia Graves (573) 552-5147
Timeline
Woodworking Technician
Samuel Hubbs (A Wooden Idea)
02.2023 - Current
Receptionist
Tammy Cramer (LOTO Groom Room)
07.2018 - 01.2023
Hostess
Al Highwood (Old Kinderhook)
05.2017 - 07.2018
Receptionist Assistant
Kenny Carroll (Kenny Carroll Excavating)
05.2014 - 05.2015
Camdenton High School