Shelby Clark
Patrick,SC
Summary
Dynamic and dedicated professional with a strong work ethic and proven customer service skills honed at Papa Joe's Pizza. Adept at cash handling and fostering customer relationships, I excel in high-pressure environments, ensuring satisfaction and repeat business. Recognized for reliability and effective communication, I thrive in team-oriented settings.
Knowledgeable Togo Specialists with solid background in managing to-go orders, ensuring accuracy and efficiency for customer satisfaction. Successfully coordinated large volumes of takeout requests, demonstrating knack for swift problem-solving and effective communication. Proven ability in team collaboration and maintaining high standards under pressure.
Overview
3
3
years of professional experience
Work History
Cashier/Upfront
Papa Joes Pizza
04.2024 - 04.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Prep work such as cutting onions, cucumbers, tomatoes, etc.
- Make tea and fix drinks
- Served food out to designated tables
Housekeeper
Extended Stay America
08.2022 - 03.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Togo Specialist
Cracker Barrel Restaurant
01.2022 - 12.2022
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Operated cash register to accept cash, debit and credit card payments from customers.
Education
Anson High School
Wadesboro, NC07.2017
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Team collaboration
- Reliability and punctuality
- Customer relations
- Written and verbal communication
- Quick learner
- Strong multitasking
Timeline
Cashier/Upfront
Papa Joes Pizza
04.2024 - 04.2025
Housekeeper
Extended Stay America
08.2022 - 03.2024
Togo Specialist
Cracker Barrel Restaurant
01.2022 - 12.2022
Anson High School
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